Senior Regional Sales Manager

🕒 April 28

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Mesa Laboratories, Inc.

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1982

Life Sciences • Healthcare • Industrial

Mesa Laboratories, Inc. is a manufacturer and service provider of precision monitoring, measurement, and quality-control solutions for regulated and industrial environments. The company makes biological and chemical sterilization indicators, data loggers and continuous monitoring systems, ambient air samplers, gas and air flow calibration instruments, dialysis meters, torque testers, and offers contract laboratory testing, calibration, validation, and repair services. Mesa serves customers in life sciences and healthcare (supporting sterile processing, environmental monitoring and regulatory compliance) and provides industrial metrology and calibration solutions to ensure process control and traceability.

📋 Description

• Manage a portfolio of high-value, strategic accounts within the life sciences sector, including pharmaceutical, biotech, and healthcare organizations. Focus on building long-term partnerships based on trust and value. • Collaborate with clients to understand their unique business challenges, regulatory needs, and strategic goals. Use this insight to propose solutions that address both immediate and long-term objectives. • Leverage a deep understanding of life science products, services, and industry trends to provide consultative support to clients. Develop customized solutions that meet clients' technical, operational, and regulatory needs. • Build and maintain strong relationships with key decision-makers and stakeholders at various levels within client organizations. Act as a trusted advisor, offering strategic insights to help clients achieve their business goals. • Proactively identify and pursue new opportunities to expand relationships with existing key accounts. Increase revenue through upselling, cross-selling, and driving the adoption of new products or services. • Meet or exceed annual sales targets for assigned accounts, including revenue growth and profitability goals. Take responsibility for the full sales cycle, from initial engagement through closing and post-sale support. • Lead negotiations for long-term contracts, renewals, and pricing agreements with strategic accounts. Ensure that terms align with company goals and that both parties benefit from the arrangement. • Provide accurate and timely sales forecasts, tracking progress toward goals and identifying potential risks. Regularly report on account health, sales performance, and key milestones to senior leadership. • Ensure the highest levels of customer satisfaction by delivering exceptional service and addressing client concerns promptly. Monitor account health and take proactive steps to resolve potential issues that could affect retention. • Address and resolve complex client issues or challenges, working closely with internal teams such as customer support, technical services, and product management to find effective solutions. • Track the success of solutions implemented with clients, assessing impact and adjusting where necessary to ensure continued client satisfaction and product success.

🎯 Requirements

• Bachelor’s degree in Life Sciences, Business, Marketing, or a related field. • Minimum of 5+ years of experience in account management, sales, or business development in the life sciences, pharmaceuticals, biotechnology, or healthcare industries. • Strong ability to apply a consultative sales approach, identifying client needs and providing customized solutions that add value to the business. • Proven success in building and maintaining long-term relationships with senior-level executives and decision-makers within large, complex organizations. • Expertise in negotiating complex contracts, pricing, and service agreements, ensuring mutually beneficial outcomes. • Ability to address complex client challenges, think strategically, and provide innovative solutions that drive customer satisfaction. • Ability to work effectively with multiple internal teams, including product management, customer success, marketing, and regulatory compliance, to meet client needs and achieve company goals. • Ability to lead, mentor, and inspire junior team members, contributing to their professional development and the success of the broader sales team. • Excellent verbal and written communication skills, with the ability to present ideas clearly and persuasively to both internal and external stakeholders. • Strong organizational skills and the ability to manage multiple high-priority accounts and initiatives simultaneously. • Experience with CRM tools (e.g., Salesforce) to track opportunities, manage accounts, and report on progress.

🏖️ Benefits

• Eligible for benefits the first day of the month after you start • Tiered Medical, Dental and Vision Insurance options • Health savings (HSA), healthcare & dependent care flexible spending (FSA) accounts • Company paid short term and long-term disability (unless covered by a state disability plan) • Company paid life insurance and AD&D • Flexible Time Off Policy • Paid sick leave of 48 hours per calendar year • Eligible employees may receive four (4) weeks paid Care Giver leave after 1 year of service or in accordance with state leave laws • 401(k) plan that provides a 4% Safe Harbor company match on a 4% employee contribution that begins on Day 1 • Employee Wellness and Financial Assistance Resources through Cigna and NY Life • Nine (9) paid company holidays per year