Director, Partner Success – Aviation

🔥 19 hours ago

🇺🇸 United States – Remote

💵 $150k - $175k / year

⏰ Full Time

🔴 Lead

🏆 Customer Success

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Receive Emails For Remote Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Metropolis Technologies

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤖 Artificial Intelligence

🚗 Transport

🏠 Real Estate

Artificial Intelligence • Transport • Real Estate

Metropolis Technologies is a company leveraging artificial intelligence and computer vision to revolutionize the parking industry. By offering a "checkout-free" payment system, Metropolis provides a seamless experience for drivers, eliminating the need for cash, credit cards, or ticket machines. Their technology also helps real estate owners optimize their parking assets, increase productivity, and enhance tenant experiences. With rapidly deployable solutions, they operate as both a technology provider and a parking operator, ensuring smooth transitions and efficient operations in major metropolitan centers.

📋 Description

• Serve as the "General Manager" of the post-launch relationship for Metropolis’ most prestigious, technology-enabled airport partners • Ensure the Metropolis Vision platform and comprehensive suite of airport technology products are deeply integrated into each airport’s financial, operational, and commercial ecosystem • Act as primary tech and commercial advisor for airport executives and stakeholders • Lead MBRs and QBRs to align the Metropolis roadmap with airport capital, passenger, and digital strategies • Identify and execute opportunities to expand the Metropolis footprint within existing airport accounts • Drive upsell and cross-sell initiatives across TNC lot management, valet automation, employee parking, Bags, reservations, digital identity, and security products • Act as the high-level liaison between client leadership and Metropolis Product, Engineering, and Technical Operations teams • Translate and prioritize complex client needs into product features, ensuring compliance with non-negotiable airport requirements like audit compliance, revenue reconciliation, and CRM/marketing tool integrations • Partner with the New Mobility team to transition traditional airports into multimodal mobility hubs and integrate next-generation systems into the core Vision platform • Collaborate with airport CFOs and accounting departments to ensure seamless revenue reporting and guarantee 100% audit-ready financial transparency across all integrated platforms

🎯 Requirements

• 10+ years of progressive leadership experience within airports/aviation, airport technology, or major mobility platforms • Demonstrate a deep understanding of airport procurement, RFP timelines, municipal processes, and the highly networked nature of the aviation industry • Display a proven track record of success driving significant Gross Product Value (GPV) / Gross Profit (GP) uplift, improving CSAT, and navigating complex stakeholder environments • Possess technical and financial literacy with the ability to speak fluently with engineers regarding API integrations and with CFOs regarding revenue and reporting stream architecture

🏖️ Benefits

• access to or eligibility for healthcare benefits • a 401(k) plan • short-term and long-term disability coverage • basic life insurance • a lucrative stock option plan • bonus plans and more