Manager, Inside Sales

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Managed Health Care Associates, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1989

💊 Pharmaceuticals

☁️ SaaS

🤝 B2B

Pharmaceuticals • SaaS • B2B

Managed Health Care Associates, Inc. is a healthcare services and software company that helps alternate-site health care providers manage costs, improve operational efficiencies, and grow their businesses. It provides group purchasing for pharmaceuticals, medical products, business products and food service; pharmacy operating software; rebate processing; prior authorization and reimbursement solutions; data analytics and benchmarking; clinical consulting and software; and legislative affairs and vaccine buying group services for long-term care pharmacies, senior living, specialty and infusion pharmacies, home medical equipment providers and other alternate site care providers.

📋 Description

• Lead, coach, and motivate a team of Inside Sales Representatives to achieve and exceed individual and team sales targets. • Oversee member communications and ensure consistent, high-quality experience across all Inside Sales interactions. • Provide ongoing training, mentoring, and professional development to enhance the team’s sales capabilities, product knowledge, and customer engagement skills. • Develop and implement short and long-term sales strategies that support business objectives and member growth within Navigator. • Prepare and present regular reports on performance, forecasting, and strategic insights to senior leadership. • Establish and manage sales goals, activity metrics, and KPIs; monitor performance through dashboards and CRM reporting. • Analyze sales data and work with Navigator to understand market trends to identify opportunities for improvement and recommend process or strategy adjustments. • Lead the identification, implementation, and optimization of AI-powered tools, bots, and workflow automation solutions to enhance lead generation, customer engagement, CRM management, reporting, and overall sales productivity. • Evaluate sales processes to identify automation opportunities, drive adoption of new technologies, and deliver measurable improvements in operational efficiency, response times, conversion rates, and scalability across the inside sales function. • Partner with Marketing, Navigator, Trade, and Business Partners to align lead generation, outreach campaigns, and sales initiatives. • Prepare and present regular reports on performance, forecasting, and strategic insights to senior leadership.

🎯 Requirements

• Bachelor’s degree required. • 3+ years managing a team of sales development representatives • Minimum of 5 years of experience as an Inside Sales Development Representative. • Experience building an inside sales team from inception. • Comprehensive knowledge of Inside Sales concepts, principles, and best practices. • Demonstrated track record of managing and achieving repeatable outcomes through the application of consistent, structured inside sales processes. • Demonstrated experience leading and developing sales teams. • Experience with budgeting, strategic planning, and process improvement is a plus.

🏖️ Benefits

• Medical, Dental, Vision Coverage (for employee and family) • Flexible Spending Account & Health Savings Account with Company contribution • Employee Assistance Program • Disability Coverage • Life insurance • 401(k) with company match • Employee Stock Purchase Plan (ESPP) • Paid Time Off (PTO), paid holidays, floating days