Community Manager

🕒 August 6

🇺🇸 United States – Remote

💵 $40k - $60k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

👫 Community Manager

👻 Ghost score 2%

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Logo of Mighty Networks

Mighty Networks

51 - 200 employees

Founded 2011

☁️ SaaS

🤝 B2B

📚 Education

SaaS • B2B • Education

Mighty Networks is a community platform that enables users to create and manage vibrant online communities, courses, memberships, and events. By leveraging AI, it helps community leaders to enhance member engagement and facilitate connections between users through a feature called People Magic. This platform empowers creators by offering a suite of tools for launching paid memberships and courses, and even creating branded mobile apps. Mighty Networks aims to provide a seamless experience for building profitable, high-retention communities quickly and efficiently.

📋 Description

• Oversee ongoing community management for multiple Mighty Pro Hosts at one time. • Help Mighty Pro communities operate smoothly and grow through valuable, memorable member experiences. • Play a key execution role in scaling results for Mighty Pro Hosts and their members. • Join onboarding for new Mighty Pro Hosts, learning their brand voice and audience and aligning on communication rhythms, content approval workflows, and role expectations. • Set up and manage communities, online courses, challenges, and events for Mighty Pro Networks. • Execute monthly themes, weekly activity calendars, and daily polls and questions in partnership with the Mighty Pro team and Hosts. • Create newsletters, educational resources, member spotlights, and other high-quality content at scale, adapting deliverables to each Host’s brand voice. • Welcome new members and provide support throughout their community journey, replying to inquiries and resolving issues. • Guide members to relevant community areas using automations. • Support live events and challenges by coordinating logistics, publishing promotional materials, and handling real-time moderation, communication, and follow-up recaps. • Monitor analytics, adapt execution to maintain engagement, and surface insights and trends. • Provide ongoing communication and reporting to Mighty’s Community Strategists and assigned Mighty Pro Hosts.

🎯 Requirements

• High curiosity and motivation to learn cutting-edge strategies and features offered on Mighty Pro. • Proven experience in marketing and content creation, with a track record of crafting compelling narratives that drive engagement and growth. • Experience with modern community management demands and opportunities. • Strong writing and editing skills, with the ability to adapt tone and style to different brands and audiences. • Strong attention to detail and ability to internalize feedback and adapt quickly to each Host’s voice and preferences. • Passion for community building, with empathy and curiosity to build relationships with Hosts and members. • Confidence participating in and occasionally hosting community calls and representing a Host’s brand. • Strong organizational skills and ability to manage multiple Mighty Pro Networks simultaneously. • Proactive, consistent communication skills for managing relationships with Community Strategists and Hosts. • Understanding of analytics and a data-driven approach to measuring and improving community health and engagement.

🏖️ Benefits

• A dynamic, remote-first work culture that values creativity, autonomy, and bold thinking. • Comprehensive benefits, including health, vision, dental, and paid time off. • Clear opportunities for professional growth, including leadership pathways and skill development support. • The chance to shape the future of how communities, creators, and brands thrive online—with the team that’s building what’s next.

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