Community Strategist

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Mighty Networks

WebsiteLinkedInAll Job Openings

51 - 200 employees

Founded 2011

☁️ SaaS

🤝 B2B

📚 Education

SaaS • B2B • Education

Mighty Networks is a community platform that enables users to create and manage vibrant online communities, courses, memberships, and events. By leveraging AI, it helps community leaders to enhance member engagement and facilitate connections between users through a feature called People Magic. This platform empowers creators by offering a suite of tools for launching paid memberships and courses, and even creating branded mobile apps. Mighty Networks aims to provide a seamless experience for building profitable, high-retention communities quickly and efficiently.

📋 Description

• Serve as a strategic partner to new Mighty Pro Hosts during onboarding to maximize member adoption, engagement, and retention • Facilitate workshops on community design, content cadence, and engagement strategy • Deliver training on feature utilization, member onboarding flows, and tactical programming • Provide creative input on landing pages, welcome experiences, email sequences, and network messaging • Develop and deliver strategic Community Design Plans, including network architecture, monthly themes, onboarding flows, and launch programming calendars • Collaborate with Launch Specialists and Implementation teams, handling lightweight setup tasks where appropriate • Ensure excellence in space configuration, access structure, and the end-to-end member experience • Update internal stakeholders on Host performance, needs, risks, and outcomes • Capture and scale Customer Success best practices, identify trends, and improve playbooks

🎯 Requirements

• 6+ years of client-facing experience, ideally with strategic accounts or 5–6 figure engagements in a SaaS, media, or creator-focused business • 2+ years of experience in consulting, business coaching, or an agency role • Ability to develop long-term plans, define success metrics, and execute details • Deep understanding of community-building and digital member experiences • Excellent communication and facilitation skills, including guiding executive teams through planning, decision-making, and feedback cycles • Strong meeting management skills, including planning, gathering nuanced input, reading the room, and closing with clear decisions and next steps • Adaptability and proactivity in growth and ambiguous environments • Ability to collaborate cross-functionally across Customer Success, Implementation, Product, and Strategy • Curiosity, growth mindset, and willingness to keep learning about Hosts, their businesses, and evolving digital communities

🏖️ Benefits

• A dynamic, remote-first work culture that values creativity, autonomy, and bold thinking • Comprehensive benefits, including health, vision, dental, and generous paid time off • Clear opportunities for professional growth, including leadership pathways and skill development support • The chance to shape the future of how communities, creators, and brands thrive online—with the team that’s building what’s next