Consultant

🕒 August 16, 2025

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Milltown Partners

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51 - 200 employees

Milltown Partners is a global advisory firm working with influential organisations and individuals on the communications and public policy challenges that define their reputations.

📋 Description

• Milltown Partners is a global advisory firm working with influential organizations and individuals on the communications and public policy challenges that define their reputations. • We are looking for a Communications Consultant who has at least 3 years of strategic communications experience under their belt and is looking for their next opportunity in an exciting consultancy with a technology-centric client base. • THE COMMUNICATIONS CONSULTANT ROLE • Consultants are the driving force behind our work. They are trusted advisors who are able to shift the reputation of our clients, in line with agreed strategy and priorities. • They drive work across the whole team in a way that makes the most of everyone’s skills and experience, supporting more junior colleagues to develop and deputizing for Directors and Partners when required. • RESPONSIBILITIES OF THE CONSULTANT ROLE • Reputation strategy: drawing on deep knowledge of channels and audiences to identify how best to position clients and tell their story • Working with client team leads to set the strategy and priorities for client work • Creating integrated communications plans to guide the execution of the agreed strategy • Applying an understanding of how to deliver client objectives using strategies and tactics to reach target audiences on appropriate channels • Designing and interrogating client asks and designing research briefs to ensure that all advice is underpinned by insights • Tailoring the style and content of advice to meet the needs and expectations of individual clients • Confidently and transparently discussing AI-enhanced work with clients and explaining value-add • Going above and beyond the brief to suggest the most creative solutions • Advising: earning the trust of a variety of clients and providing recommendations that are understood and accepted • Advising in a variety of formats (written or verbal) and choosing the most effective format for the client, at the right time • Producing compelling written content and driving the execution of significant communications moments for clients (e.g. media briefings, speeches, owned channels and events) • Using AI for complex deliverables, applying advanced prompting techniques • Reading a wide breadth of industry and client news to understand the issues clients are facing in order to inform our advice • Drawing on a deep knowledge of audiences and channels to identify how best to position clients and achieve their communications goals • Using research tools and platforms including Factiva, Meltwater, Claude and Gemini to conduct insight generation • People Management: supporting the wellbeing of the team and encouraging everyone to perform, learn and develop • Developing project plans for client teams and ensuring work is delivered in a timely and high quality manner, drawing on the full range of tools and platforms • Managing the work of junior colleagues, and supporting their professional development through coaching and mentoring • Encouraging continuous learning and development, including the delegation of tasks and the provision of constructive feedback • Contributing to the business: applying knowledge of how the firm and clients generate revenue to improve the quality of our advice and analysis • Applying knowledge of the commercial context in which clients operate to ensure our advice furthers their business objectives • Understanding how Milltown operates as a business (e.g. team profitability) and beginning to contribute to internal projects • Demonstrating restlessness about spotting growth and development opportunities for the business (e.g. finding new ways to help clients, ways to run teams efficiently or share knowledge internally) • Using personal interests and/or former experience to contribute to the continued growth of the business, both potential new business opportunities and development opportunities for the team • Experimenting with, and implementing AI-powered workflows that improve team efficiency and can be shared more widely • Contributing to a collaborative and inclusive work environment • Giving and receiving regular feedback to individuals at all levels in the firm • Actively seeking input or assistance from others and reflecting their contributions in the work • Demonstrating allyship to all colleagues • Supporting the wellbeing of everyone on the team

🎯 Requirements

• Excellent command of written and verbal English language • At least 3 years of corporate communications experience - either/or consultancy or in-house roles - ideally with exposure to the technology industry • Demonstrable ability to take a strategic approach to assessing corporate reputation challenges and opportunities • Understanding of different audiences and channels that make up the communications landscape • Experience building advisory relationships with different stakeholders in order to deliver strategic counsel and insight • Experience developing media strategies and interacting with journalists • Experience of project management, including planning and delivering work against agreed goals, timetable and budget • Experience managing a team and delegating both upwards and downwards • Intellectual curiosity to develop subject matter expertise in new topics, and share that with colleagues • A highly motivated team member who values collaboration • A desire to seek out feedback in order to learn and develop • Commitment to contributing to a supportive and inclusive culture • Exposure to relevant fields including research, policy, media and campaigns

🏖️ Benefits

• Competitive and fair base salary determined through annual industry benchmarking • Discretionary twice-yearly bonuses • Professional development opportunities, with access to both expert professional coach and internal training • 26 days of annual Paid Time Off (PTO) plus Public Holidays • 4% match to 401k contribution • Generous policy for new parents (for both mothers and fathers) • Generous medical, dental and vision insurance options, including support for dependents • $100 monthly commuter benefits • Variety of team events, such as socials, external guest speakers and annual firm celebrations • Selection of breakfast foods and snacks in the office, plus a weekly team lunch • Variety of team events, such as socials, external guest speakers and annual firm celebrations • 3-day week in the office hybrid policy (Tuesdays, Wednesdays & Thursdays mandatory)