Account Manager, Enterprise

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Mimecast

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🔒 Cybersecurity

🔐 Security

Cybersecurity • Security

Mimecast is a cybersecurity company focused on transforming security to protect against relentless threats. With over 2,500 employees, they are dedicated to not only defending against today's threats but also anticipating and safeguarding against future ones. Mimecast prioritizes privacy and optimal user experience, operating globally across various locations including the United States, United Kingdom, Australia, and more. The company offers a dynamic work environment with a commitment to excellence and continuous improvement in security services.

📋 Description

• Own expansion and growth across an assigned portfolio of enterprise accounts, driving upsell and cross-sell across Mimecast’s platform • Build and execute account plans identifying and prioritizing whitespace across product lines • Partner with Customer Success and Renewals on renewal engagement beginning 90–120 days in advance • Proactively mitigate downsell and churn risk • Structure multi-year contracts within established pricing guardrails • Lead consultative, solution-focused customer conversations connecting Mimecast’s platform to evolving customer needs • Build relationships across IT, security, compliance, procurement, and other stakeholder groups • Guide expansion opportunities through security reviews and enterprise procurement processes • Co-sell with VARs, MSSPs, and distributors through joint account planning and deal registration • Maintain accurate pipeline, forecasts, account plans, and CRM activity data • Coordinate with Customer Success, Renewals, Deal Desk, Product, Marketing, and channel partners to deliver a seamless enterprise customer experience

🎯 Requirements

• Proven record of growing revenue within an existing enterprise account base through upsell, cross-sell, and expansion in a SaaS environment • Proficiency and autonomy to own a complex enterprise portfolio and develop multi-year account strategies • Ability to consistently deliver against net retention, expansion, or upsell targets • Strong consultative and solution-selling skills • Ability to connect platform capabilities to customers’ business and security needs • Experience navigating complex, multi-stakeholder enterprise buying processes, including security reviews and procurement • Experience co-selling with VARs, MSSPs, or distributors, including joint account planning and deal registration • Strong forecasting discipline and CRM hygiene using Salesforce or an equivalent platform • Excellent relationship-building skills and executive presence with enterprise customer stakeholders • Experience working in a subscription-based, recurring-revenue SaaS business, ideally across multiple product lines • Familiarity with multi-year contract structures, pricing guardrails, and renewal risk mitigation • Cybersecurity experience or closely adjacent enterprise SaaS experience preferred • Successful completion of applicable background checks required as a condition of employment

🏖️ Benefits

• Benefits • Eligibility for incentive plans • Additional benefits in accordance with company policy and local regulations