Senior Solutions Engineer – Pre-Sales

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🔥 0 minutes ago

🏄 California, Connecticut, +8 more states – Remote

🏄 California – Remote 🦌 Connecticut – Remote 🐊 Florida – Remote 🏖️ New Jersey – Remote 🗽 New York – Remote 🌲 North Carolina – Remote 🍂 Massachusetts – Remote ⚓ Rhode Island – Remote 🌴 South Carolina – Remote 🤠 Texas – Remote

⏰ Full Time

🟠 Senior

🔍 Pre-sales Engineer

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Mimica

WebsiteLinkedInAll Job Openings

11 - 50 employees

🤖 Artificial Intelligence

☁️ SaaS

🏢 Enterprise

Artificial Intelligence • SaaS • Enterprise

Mimica is a company that specializes in AI-powered process discovery and automation opportunities for businesses. By observing a team's work, Mimica maps current processes, identifies areas for improvement, and prioritizes them based on time savings and ease of automation. The company offers process intelligence metrics that help prioritize high-ROI transformation and automation activities. Mimica emphasizes data security and compliance with standards such as GDPR, ISO 27001, and SOC 2. Its products, including Mimica Miner and Mimica Mapper, aim to accelerate business transformation and improve efficiency through accurate process mapping and automation.

📋 Description

• Leading demos and supporting technical evaluations for the Mimica platform, ensuring a path to value realization and positive ROI. • Building and executing POC plans with success criteria, managing scopes, expectations, and timelines, and acting as the point of contact for questions, issues, or escalations. • Serving as the Voice of the Customer, providing insights to engineering and product teams and input for improvements and new feature development. • Contributing to product documentation by adding clear explanations, examples, and how-to guides. • Partnering with Marketing to deliver educational content such as blog posts, tutorials, and presentations. • Assisting BDRs in identifying compelling use cases and tailoring messaging to value drivers specific to each industry, vertical, or function. • Nurturing strong relationships with key decision-makers at all levels, turning them into advocates and champions. • Acting as a trusted advisor for customers, deepening relationships and driving account growth including renewals and upsells.

🎯 Requirements

• Background in Solution Architecture, Sales Engineering or Implementation/Management Consulting, shaping solutions that add strategic and quantitative value. • Experience in devising and delivering complex enterprise software/SaaS solutions, tying them to customers’ business initiatives, pain points and long-term roadmaps. • Track record of successfully scoping, managing and executing pilots and production implementations, overcoming objections and removing friction in the pre-sales process. • Superior communication skills with the ability to switch between being deep in the weeds and taking the 10,000-foot view when presenting to stakeholders. • Empathy and product intuition – absorbing and interpreting feedback and working through and with others across functions to continually evolve Mimica’s capabilities. • Desire to continuously learn and improve your knowledge of our platform, our differentiating value and advancements in the Intelligent Automation domain. • Bonus: Knowledge of AI, task mining, process transformation or related markets. • Bonus: Experience in successfully introducing B2B products to the market and/or new verticals. • Bonus: Comfortable working within high-growth environments – delivering value quickly and iteratively.

🏖️ Benefits

• Generous compensation + stock options - aligned with our internal framework, market data, and individual skills. • Distributed work: Work from anywhere - fully remote, in our hubs, or a mix. • Company-issued laptop, remote setup stipend, and co-working budget • Flexible schedules and location • Ample paid time off, in addition to local public holidays • Enhanced parental leave • Health & retirement benefits • Annual learning & development budget • Annual workaways and regular virtual & in-person socials • Opportunity to contribute to groundbreaking projects that shape the future of work