System Implementation Associate

🔥 3 minutes ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $65k - $75k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 0%

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Mindray North America

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

Founded 1991

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Mindray North America is the U. S. and North American division of Mindray, a global medical device and healthcare solutions company. It supplies a broad portfolio of medical hardware and diagnostic products — including patient monitors, ventilators, ultrasound systems, laboratory diagnostics, anesthesia machines, infusion pumps, defibrillators, and related disposables — and delivers hospital-wide integrated solutions, IT connectivity (M‑Connect), services, and training to healthcare providers. The division focuses on serving hospitals, clinics, and diagnostic labs across North America through B2B relationships and partnerships.

📋 Description

• Support go-live activities for hospital monitoring systems installed and tested by a senior System Implementation Specialist • Perform system installations, add-ons, and updates according to project plans, site surveys, and customer requirements • Verify systems meet Mindray performance and quality specifications through post-installation testing • Respond on-site to complex issues beyond the scope of local service representatives • Document service and installation activities in compliance with Mindray administrative and quality policies, including MDR and field corrections • Coordinate and execute system updates and configuration changes • Participate in continuous training to develop advanced technical, networking, and project management skills • Travel extensively to hospital environments and provide after-hours emergency support when required

🎯 Requirements

• Formal technical training via school, military, or equivalent experience • Basic understanding of Wi-Fi and IT networking systems • Familiarity with Microsoft Windows operating systems • Familiarity with Microsoft Office applications • Strong troubleshooting and technical repair abilities for monitoring systems • Excellent organization, communication, and problem-solving skills • Customer-focused attitude with professionalism and teamwork orientation • Valid driver’s license and clean driving record • Approximately 85% travel to hospital environments across regions • Ability to access ceilings, areas under nurses’ stations, and hospital infrastructure areas • Ability to lift up to 75 lbs. with or without assistance • Availability for after-hours emergency support when required

🏖️ Benefits

• 401(k) with company match • Tuition reimbursement • Paid time off • Disability coverage • FSA/HSA options • Comprehensive benefits package • Competitive compensation package • On-the-job training and mentorship • Continuous training for technical, networking, and project management skills • Home-based remote/field position • Supportive and collaborative work environment

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