National Accounts Coordinator

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Miner & Company, Ltd.

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2011

💼 Consulting

📦 Logistics

🏠 Real Estate

Consulting • Logistics • Real Estate

Miner & Company, Ltd. is a firm based in Lakewood, Colorado, specializing in owner's representation for capital improvements, horizontal infrastructure, and land development. The company offers planning, programming, stakeholder coordination, design scoping, process oversight, contractor procurement, and solicitation support. Additionally, they provide construction engineering and management, contract administration, and management consulting services.

📋 Description

• Coordinate service of existing and replacement equipment for National Accounts within the National Service Department • Receive and enter National Service calls daily • Follow up on each call until completion • Approve invoices for service, repair, and preventative maintenance work • Gather pricing and process service quotes • Process work orders, order parts, and follow up until completion • Enter applicable information into the Alert order management system • Research, develop, and maintain relationships to expand the service network • Prepare customer quotes including pricing, parts, and lead times • Log and track work orders daily • Maintain a high level of customer service • Complete service software processing to invoice customers • Approve vendor bills • Perform other duties assigned by the supervisor • Call and email customers and subcontractors on every call to coordinate work and verify satisfaction after completion

🎯 Requirements

• Effective communication with customers, vendors, and customer facility teams • Ability to call and email customers and subcontractors on every call to coordinate work and verify satisfaction • Interest in learning about warehouse equipment such as compactors, dock levers, balers, and forklifts • Ability to troubleshoot customer needs • Ability to thrive in a fast-paced, technology-driven service environment • Ability to work without supervision • Ability to work occasionally in a team environment • Proven organizational and planning skills • Ability to prioritize and handle multiple projects • Strong analytical ability • Problem-solving skills • Basic understanding of accounting principles • Basic knowledge of accounting processes • Experience using Microsoft Office Products: Outlook, Excel, and Word • Strong written and oral communication skills • Ability to work with individuals from diverse backgrounds and needs across remote offices • High School Diploma or GED required • Must pass a criminal history background check

🏖️ Benefits

• Competitive pay • Incentive opportunities • Full benefits package starting day one • Medical, dental, and vision coverage • 401K with match • Company-paid life insurance • Disability coverage • PTO • Paid holidays • Training and mentoring • Advancement opportunities