Executive Vice President, Managed Services

🕒 June 19

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🔴 Lead

👔 Vice President

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Miratech

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1989

🤝 B2B

💼 Consulting

☁️ SaaS

💰 Private Equity Round on 2022-04

B2B • Consulting • SaaS

Miratech is a global IT services and consulting company dedicated to helping visionaries change the world. Specializing in outsourcing, software development, and professional services, Miratech supports digital transformation for some of the largest enterprises worldwide. By combining enterprise and start-up innovation, Miratech remains at the forefront of technology while maintaining agility and a culture of relentless performance that has led to high engagement success since its founding in 1989.

📋 Description

• Define and execute short- and long-term strategic, commercial, and financial objectives for Managed Services, ensuring alignment with Miratech’s overall growth strategy. • Build, lead, and scale Managed Services as a dedicated business area, driving sustainable revenue growth, profitability, operational excellence, and customer value. • Own business performance, including recurring revenue growth, margin improvement, forecasting, financial planning, operational efficiency, and investment governance. • Develop and implement business plans, operating models, commercial frameworks, and investment priorities in partnership with Sales, Delivery, Finance, and other functions. • Scale Managed Services by building repeatable managed services models, standardized processes, automation capabilities, and structured client management practices. • Define and manage the end-to-end customer lifecycle, including commercial conversion, onboarding, service delivery, renewals, expansion, and customer success. • Perform other duties as may be required consistent with the purpose of this role.

🎯 Requirements

• Demonstrated success owning or significantly influencing P&L performance, including revenue growth, profitability, forecasting, investment decisions, and operational scaling. • Strong experience in IT services, managed services, cloud services, consulting, digital transformation, enterprise technology, or a similar business model. • Experience developing and scaling commercial offerings, productized services, managed service frameworks, or recurring revenue business models. • Strong understanding of customer lifecycle management, including enterprise sales, strategic account growth, renewals, customer success, and executive stakeholder engagement. • Excellent leadership, communication, negotiation, and decision-making skills, with the ability to influence senior stakeholders and lead diverse, cross-functional teams.

🏖️ Benefits

• Culture of relentless performance : join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. • Competitive pay and benefits : enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. • ForeverRemote work culture : make the most of the flexibility that comes with remote work. • Growth mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility, and internship opportunities. • Global impact : collaborate on impactful projects for top global clients and shape the future of industries. • Welcoming multicultural environment : be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. • Social sustainability values : join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.