Principal Architect – Digital, CX Modernization

🔥 1 hour ago

🗽 New York – Remote

🗽 New York – Remote

⏰ Full Time

🔴 Lead

🏛️ Architect

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Miratech

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1989

💰 Private Equity Round on 2022-04

Miratech helps visionaries to change the world. We are a global IT services and consulting company that brings together global enterprise innovation and start-up innovation. Today we support digital transformation for the largest enterprises on the planet.

📋 Description

• Provide architecture leadership to digital transformation initiatives across our clients. • Collaborate with cross-functional teams to develop and enhance technology solutions. • Lead modernization efforts from legacy systems to cloud-native architectures. • Design and implement API-first and microservices-based solutions. • Mentor junior architects and provide thought leadership in technology best practices.

🎯 Requirements

• 7+ years of experience within Telecom, Contact Center, Customer Experience (CX), or related large-scale enterprise environments. • Strong background in successfully migrating legacy systems to modern, cloud-native architectures. • Deep Technical Mastery in: API-first architecture principles, Microservices patterns, Event-driven and distributed systems. • Hands-on experience with cloud platforms (AWS preferred, Azure, or GCP). A cloud certification is highly desirable. • Familiarity with modern frontend and user experience (UX) frameworks to ensure cohesive end-to-end solutions. • Nice to Have TOGAF or equivalent architecture certification. • Hands-on experience with Enterprise Service Bus (ESB) platforms. • Deep familiarity with contact center technologies and customer engagement software.

🏖️ Benefits

• Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. • Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, and a relocation program. • Work From Anywhere Culture: make the most of the flexibility that comes with remote work. • Growth Mindset : reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. • Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. • Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. • Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality.