Field Service Technician

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Mission Critical Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚡ Energy

Energy

Mission Critical Group (MCG) is a U. S. -based provider of integrated power infrastructure and services for mission-critical environments. MCG designs, manufactures, delivers, and services end-to-end electrical systems, configured low- and medium-voltage electrical equipment, factory-built modular power platforms (including modular data centers, microgrids, MCPU units, and generator enclosures), and full lifecycle support (engineering, integration, commissioning, monitoring, maintenance, aftermarket and connected services). The company emphasizes rapid deployment and “time-to-power” for demanding customers in data centers, utilities, oil & gas, healthcare, industrial manufacturing, pharmaceuticals, and semiconductor industries, and operates a large U. S. manufacturing footprint (1. 7M+ sq ft), 1,800+ employees, and multiple manufacturing, distribution, and service locations.

📋 Description

• Install, test, calibrate, and maintain low-, medium-, and high-voltage electrical equipment and control systems • Troubleshoot electrical, mechanical, control, PLC, generator, switchgear, relay, and power distribution systems • Conduct preventive and predictive maintenance inspections • Diagnose equipment failures and determine root causes using drawings, schematics, diagnostic tools, and testing equipment • Complete repairs, retrofits, upgrades, and equipment modifications • Respond to emergency service calls and provide on-call support • Build and maintain positive customer relationships • Recommend maintenance, repairs, upgrades, and operational improvements to customers • Prepare service reports documenting findings, corrective actions, recommendations, and parts used • Support service quoting through field assessments and scope development • Adhere to company, customer, OSHA, NFPA 70E, and applicable safety requirements • Conduct job hazard analyses, use PPE, and follow lockout/tagout procedures • Report safety concerns, incidents, and near misses • Complete service documentation, expense reports, timesheets, and travel records • Maintain company tools, testing equipment, vehicles, and inventory • Participate in continuous improvement initiatives and required training and certification programs

🎯 Requirements

• 3–5 years of field service, maintenance, or troubleshooting experience involving electrical power systems, generators, switchgear, controls, or industrial equipment • Experience in power generation, utilities, marine, oil and gas, manufacturing, or industrial environments preferred • Experience with PLC troubleshooting and electrical control systems preferred • Knowledge of electrical theory, power distribution systems, switchgear, generators, protective relays, and control systems • Ability to read and interpret electrical schematics, wiring diagrams, and technical manuals • Familiarity with Allen-Bradley, Siemens, Schneider, or similar PLC platforms • Proficiency using multimeters, insulation testers, power quality analyzers, and other electrical test equipment • Strong troubleshooting and root cause analysis skills • Proficiency with Microsoft Office and service reporting software • High School Diploma or GED required • Associate degree in Electrical Engineering Technology, Industrial Maintenance, Electronics Technology, or related field preferred • Technical trade school certification preferred • Ability to travel extensively and provide on-call support as assigned • Ability to stand for extended periods, work around machinery, and follow safety and compliance standards • Ability to move around the manufacturing plant, including walking, standing, and climbing stairs • Ability to handle tools and controls with manual dexterity • Ability to lift and carry up to 50 pounds in accordance with OSHA standards • Ability to see and hear well enough to navigate the plant safely and communicate effectively

🏖️ Benefits

• Hourly compensation of USD 35–USD 55 • Overtime may be required and paid on an hourly basis • Required training and certification programs • Remote work option • Equal employment opportunities and disability accommodations