Field Service Technician

🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔧 Field Service Engineer

👻 Ghost score 10%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mission Critical Group

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

⚡ Energy

Energy

Mission Critical Group (MCG) is a U. S. -based provider of integrated power infrastructure and services for mission-critical environments. MCG designs, manufactures, delivers, and services end-to-end electrical systems, configured low- and medium-voltage electrical equipment, factory-built modular power platforms (including modular data centers, microgrids, MCPU units, and generator enclosures), and full lifecycle support (engineering, integration, commissioning, monitoring, maintenance, aftermarket and connected services). The company emphasizes rapid deployment and “time-to-power” for demanding customers in data centers, utilities, oil & gas, healthcare, industrial manufacturing, pharmaceuticals, and semiconductor industries, and operates a large U. S. manufacturing footprint (1. 7M+ sq ft), 1,800+ employees, and multiple manufacturing, distribution, and service locations.

📋 Description

• Perform installation, testing, calibration, and maintenance of low-, medium-, and high-voltage electrical equipment and control systems • Troubleshoot electrical, mechanical, control, PLC, generator, switchgear, relay, and power distribution systems • Conduct preventive and predictive maintenance inspections to maximize equipment reliability and uptime • Diagnose equipment failures and determine root causes using technical drawings, schematics, diagnostic tools, and testing equipment • Complete repairs, retrofits, upgrades, and equipment modifications • Respond to emergency service calls and provide on-call support as assigned • Build and maintain positive customer relationships through professional communication and technical expertise • Provide recommendations for maintenance, repairs, upgrades, and operational improvements • Prepare service reports documenting findings, corrective actions, recommendations, and parts utilized • Support service quoting activities through accurate field assessments and scope development • Adhere to company, customer, OSHA, NFPA 70E, and applicable safety requirements • Conduct job hazard analysis and maintain safe work practices, PPE, lockout/tagout procedures, and electrical safety standards • Report safety concerns, incidents, and near misses promptly • Support continuous improvement initiatives that improve service quality, efficiency, and customer satisfaction • Complete service documentation, expense reports, time sheets, and travel records accurately and timely • Maintain company tools, testing equipment, vehicles, and inventory in good working condition • Participate in required training and certification programs

🎯 Requirements

• 3–5 years of field service, maintenance, or troubleshooting experience involving electrical power systems, generators, switchgear, controls, or industrial equipment • Experience in power generation, utilities, marine, oil and gas, manufacturing, or industrial environments preferred • Experience with PLC troubleshooting and electrical control systems preferred • Knowledge of electrical theory, power distribution systems, switchgear, generators, protective relays, and control systems • Ability to read and interpret electrical schematics, wiring diagrams, and technical manuals • Familiarity with PLC platforms such as Allen-Bradley, Siemens, Schneider, or similar systems • Proficiency using electrical test equipment including multimeters, insulation testers, and power quality analyzers • Strong troubleshooting and root cause analysis skills • Proficiency with Microsoft Office and service reporting software • High School Diploma or GED required • Associate degree in Electrical Engineering Technology, Industrial Maintenance, Electronics Technology, or related field preferred • Technical trade school certification preferred • Ability to work in a production setting and move around the manufacturing plant, including walking, standing, and climbing stairs • Ability to lift and carry items up to fifty (50) pounds following OSHA standards • Must be able to see and hear well enough to navigate the plant safely and communicate effectively • Ability to work weeks over forty (40) hours, including weekends or holidays, as project requirements may require

🏖️ Benefits

• Hourly pay (FLSA Non-Exempt) • Required training and certification programs • Extensive travel associated with the role • On-call support opportunities/assignments