Associate General Counsel – Collections, Servicing and Customer Operations

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🔥 0 minutes ago

🇺🇸 United States – Remote

💵 $178k - $225k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

⚖️ Legal Counsel / General Counsel

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Mission Lane

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2018

💳 Fintech

🏦 Banking

👥 B2C

Fintech • Banking • B2C

Mission Lane is a financial services company that focuses on providing accessible credit options for individuals, particularly those underserved by traditional financial institutions. They offer the Mission Lane Visa® Credit Card, which allows applicants to see if they are approved without impacting their credit score. The company aims to support members on their financial journeys through education and tools that promote healthy financial habits, ensuring that millions of Americans have access to the resources they need to build credit and improve their financial situations.

📋 Description

• Owning day-to-day legal advice on collections, recoveries, and servicing. • Negotiating and closing contracts with debt sale counterparties, vendors, and technology providers. • Tracking legal and regulatory developments as they land, including the fast-moving rules around AI in back-office and customer-facing tools, and helping the business turn them into compliant products, services, and controls. • Partnering directly with the business on new initiatives that improve the servicing and collections experience, and with Compliance and Risk to sharpen consumer communications and internal processes alike. • Spotting where the business is headed before it gets there, flagging issues and opportunities early.

🎯 Requirements

• JD from an accredited law school and an active law license in good standing (a member of at least one bar, and in good standing in every bar where you're admitted) • 7+ years practicing law at a large law firm or in a fintech/neobank/bank in-house environment, with real depth in federal and state credit card or personal lending law • Deep understanding of the regulatory landscape governing credit card servicing, collections, and recoveries: FDCPA and state debt collection law, SCRA, Regulation Z, Regulation B, and UDAAP • Expertise in the adjacent frameworks that come with running a credit card program: debt sales regulation, true lender doctrine, bankruptcy law, FCRA, MLA, TCPA, network rules, and AML/BSA and fraud requirements • A track record of prioritizing and delivering across multiple, shifting projects at once, with the communication skills to brief anyone from frontline teams to senior leadership • Strong, independent analytical judgment you trust enough to make calls in a fast-moving, still-forming environment • Able to work fully remote, with travel of roughly once a quarter for 2 to 5 days • A high standard of ethics and integrity, matched by genuine strategic instinct.

🏖️ Benefits

• paid time off • 401(k) match • monthly wellness stipend • health/dental/vision insurance options • disability coverage • paid parental leave • flexible spending account (for childcare and healthcare) • life insurance • remote-first work environment