GTM Strategy and Operations Manager

🔥 12 minutes ago

🇺🇸 United States – Remote

💵 $130k - $150k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

⚙️ Operations

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mitek Systems

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 1986

🤖 Artificial Intelligence

📋 Compliance

🔐 Security

Artificial Intelligence • Compliance • Security

Mitek Systems is a leading provider of identity verification and biometric authentication solutions, serving a wide array of industries. It specializes in technologies such as mobile capture, biometric authentication, and fraud detection, offering AI-driven solutions to enhance compliance, security, and customer onboarding processes. Mitek Systems is renowned for its pioneering Mobile Deposit technology and its 4-dimensional biometric authentication, which includes face and voice liveness detection. The company focuses on protecting against financial fraud and ensuring compliance with regulatory standards, helping businesses to build customer trust through secure and seamless user experiences.

📋 Description

• Own the analytical foundation for pipeline through renewal, including the commercial data model, metric definitions, source-of-truth logic, transformations and dashboard architecture • Build reporting for pipeline coverage, stage conversion, win rate, deal size, sales cycle, slippage, forecast accuracy, retention, renewal risk and partner contribution • Create analytical views by region, segment, product, source, owner, partner, opportunity type and cohort • Establish data-quality monitoring, reconciliation and reporting QA across Salesforce, Clari and related sources • Deliver pipeline, forecast and renewal narratives with recommended management actions • Design, build and operate AI workflows for opportunity hygiene, deal-risk detection, forecast commentary, meeting intelligence, next-step quality, renewal preparation, churn and expansion signals, and management reporting • Connect AI capabilities to Salesforce, Clari, Clari Copilot and structured commercial data using low-code tools, integrations, APIs and agent-based platforms • Define prompts, structured outputs, evaluation criteria, exception handling, human-in-the-loop controls and monitoring • Apply governance for data security, permissions, transparency and responsible use • Identify automation opportunities and measure gains in forecast accuracy, seller capacity, cycle time and retention visibility • Own the Salesforce opportunity lifecycle and forecasting operating model • Administer and optimise Clari and its Salesforce integration • Use Clari and Clari Copilot insights to surface movement, slippage, risk, upside, stakeholder coverage and coaching opportunities • Partner with Sales leadership to improve pipeline discipline and execution • Own closed-won handoff into implementation and Customer Success • Design and maintain renewal processes covering ownership, timelines, stages, risk, forecast categories, escalation, retention outcomes and expansion signals • Own partner-sourced and partner-influenced opportunity processes • Ensure closed-lost, churn and contraction reasons are consistently captured and converted into actionable insight • Serve as the operational and analytical partner to Sales, Customer Success, Partnerships, Finance, GTM Systems and executive leadership • Lead requirements gathering, process design, solution configuration, testing, release management, documentation, enablement and adoption measurement • Drive alignment on commercial definitions, forecast policy, data standards and prioritisation

🎯 Requirements

• 4+ years of experience in GTM Operations, Revenue Operations, Sales Operations, Customer Operations, GTM Engineering, Revenue Systems or an equivalent technical GTM role in a B2B technology or SaaS environment • Advanced analytical ability, including experience designing data models, metric definitions, dashboard architecture and scalable reporting infrastructure • Strong Salesforce proficiency across opportunity data modelling, process design, automation, reports, dashboards, permissions and data-quality governance • Hands-on experience with forecasting processes and platforms, preferably Clari • Demonstrated success building and operationalising AI-enabled workflows using low-code tools, integrations, APIs or agent-based platforms • Working knowledge of AI workflow design, including prompt design, structured outputs, testing and evaluation, monitoring, exception handling and human oversight • Experience designing opportunity, close, customer handoff, renewal and recurring-revenue reporting processes • Ability to combine quantitative analysis with commercial judgement and influence senior cross-functional leaders • Strong requirements-gathering, process-mapping, solution design, testing, documentation and change-management skills