Digital Services Manager

Job not on LinkedIn

🕒 February 13

🏢🏡 Atlanta – Hybrid

💵 $120k - $150k / year

⏰ Full Time

🟠 Senior

🔴 Lead

👔 Manager

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Marsh McLennan

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1871

💸 Finance

Finance • Consulting • Insurance

Marsh McLennan is a leading professional services firm that operates in the areas of risk, strategy, and people. With over 85,000 employees worldwide, the company encompasses four main businesses: Marsh, offering insurance broking and risk management; Guy Carpenter, providing reinsurance and capital strategies; Mercer, specializing in health, wealth, and career consulting; and Oliver Wyman, focusing on strategy, economic, and brand consulting. Marsh McLennan is committed to fostering an inclusive culture, empowering its employees, and delivering innovative solutions to clients globally.

📋 Description

• Collaborate with clients to understand their unique digital transformation needs • Conduct / support workshops to assess IT strategy and identify opportunities for leveraging digital solutions to enhance operational excellence • Drive / support client projects focused on the selection, implementation, and optimization of digital systems for the commercial aviation, aerospace, defense and rail industry sectors • Lead / support data migration efforts and leverage data analytics for strategic insights • Assist with resource planning and directing the daily project assignments for client engagements • Participate in the identification, execution and closing of business development activities, as required • Support project scoping, labor estimating, and statement of work creation, including commercial terms • Be a member of the Oliver Wyman Vector’s Digital Services leadership team, participating in meetings and events, as required • Evaluate existing processes and implement optimized workflows that leverage digital tools to enhance efficiency • Drive innovation in operational practices, advocating for and implementing best practices in digital service delivery • Support the execution of strategic initiatives related to AI integration and capability development • Mentor junior team members in digital practices and methodologies, fostering a culture of continuous improvement, ensuring alignment with company values and goals • Support career development, reviews, coaching and leading team members • Promote knowledge sharing within the team to ensure the successful delivery of digital services and projects

🎯 Requirements

• 10+ years of experience in aviation, specifically in Maintenance and Engineering / Maintenance, Repair and Overhaul (MRO) system implementation, or Flight Operations system implementation, development or sales • Bachelor’s degree in computer science, Engineering, Business, or 10-12 years of relevant experience as a system administrator, or as part of a TechOps or Flight Operations Organization • Proven experience with data migration and data analytics • Experience in implementing M&E systems, such as AMOS, IFS, SAP/iMRO, TRAX, or Flight Operations / Crew systems, such as AIMS, CAE / Sabre, Jeppesen, NAVBLUE, or similar industry systems • Understanding of regulatory requirements within the aviation sector is highly desired • Strong stakeholder management and consulting experience is highly desired • Expert skills in PowerPoint, Excel and other project management tools (such as Smartsheet) • Skills in change management and problem-solving abilities • Ability to identify client pain points and opportunities, propose, scope and estimate solutions, and prepare and present proposals • Experience with client relationship management

🏖️ Benefits

• health and welfare benefits • tuition assistance • 401K savings and other retirement programs • employee assistance programs