Dealer Relations Manager

Job not on LinkedIn

🔥 0 minutes ago

🔔 Pennsylvania – Remote

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⏰ Full Time

🟡 Mid-level

🟠 Senior

💰 Account Manager

👻 Ghost score 12%

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Logo of Mobility

Mobility

201 - 500 employees

Founded 2018

🚗 Transport

👥 B2C

Transport • B2C

Mobility is an app-based electric motosharing service operated under the ACCIONA Movilidad brand that provides short-term, pay-by-the-minute motorcycle rentals across Spanish cities. Users download the app, register, locate and reserve nearby electric motorcycles, and choose from three driving modes (Standard, Custom, Xtra) with different top speeds; trips are charged per minute with optional minute bundles and a monthly flat-rate plan. The service emphasizes sustainability (electric motors powered by 100% renewable energy), city-focused operational and parking areas, 24/7 customer support, and vehicle features such as a large trunk with two helmets, USB ports, and selectable driving modes.

📋 Description

• Build high-level relationships throughout the dealership • Understand dealer partners’ goals, pain points, markets, competitors, and automotive business trends • Provide customer service through coaching, training, and consultation • Strategically implement processes and advise executive management, floor management, and dealership departments on appropriate software usage • Manage day-to-day dealer relationships • Champion product adoption and ongoing use in dealerships • Execute launch planning and manage product implementation • Deliver initial and ongoing dealer training • Conduct regular monthly performance visits with dealers and the regional team • Serve as the first point of contact for dealership issues • Follow up on escalated dealership issues • Bring product best practices into client organizations and to regional teammates • Communicate and implement product changes, new features, and releases promptly • Cover a geographical area as part of a larger team • Report to a Director of Dealer Relations • Retain 20+ accounts

🎯 Requirements

• Candidates local to the PA Market • Practical experience, comprehensive understanding, and strong working knowledge of how an automotive dealership runs day to day • Ability to travel as needed within the defined territory • In-depth understanding of software platform functionality, related services, and technical functionality • Bachelor's degree in Business, Management, Marketing, or a related field • 3–5 years of professional experience working in sales, marketing, or customer service in a luxury automotive retail environment • Significant experience working with CRM tools and ease with technology • Ability to think quickly and handle ambiguity • Strong oral and written communication skills • Business and financial acumen • Ability to establish rapport and develop meaningful client relationships • Effective negotiation skills • Ability to solicit feedback, ask clarifying questions, and resolve issues non-confrontationally • Ability to work independently and as part of a larger team • Ability to schedule and prioritize work • Ability to assess performance and adapt work to achieve better results • Belief in the company’s product and vested interest in the company’s success • Ability to travel 80%–100% within the region and nationally as needed

🏖️ Benefits

• Equal employment opportunity • Reasonable accommodations for qualified individuals with disabilities

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