
51 - 200 employees
Founded 2004
đĽ B2C
B2C
Modern Family Law is a forward-thinking, tech-savvy, and compassionate family law firm that helps individuals and families navigate divorce, custody, support, and related family-law matters. The firm emphasizes cost-effective, technology-driven services (including calculators, a Resource Center, and flexible billing/SimpleStart retainers), operates across multiple U. S. locations, and supports career development through LLP support and a post-bar clerk mentorship program.
đĽ 0 minutes ago
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51 - 200 employees
Founded 2004
đĽ B2C
B2C
Modern Family Law is a forward-thinking, tech-savvy, and compassionate family law firm that helps individuals and families navigate divorce, custody, support, and related family-law matters. The firm emphasizes cost-effective, technology-driven services (including calculators, a Resource Center, and flexible billing/SimpleStart retainers), operates across multiple U. S. locations, and supports career development through LLP support and a post-bar clerk mentorship program.
⢠Analyze user behavior and identify friction points throughout the client journey. ⢠Conduct usability testing and user research to understand pain points and opportunities for improvement. ⢠Review support requests, customer feedback, and product usage patterns to uncover UX issues. ⢠Create user journeys, process maps, wireframes, and prototypes ⢠Simplify complex workflows and improve task completion rates ⢠Design new product features from concept through implementation. ⢠Improve existing workflows including onboarding, authentication, task management, payments, document uploads, and client communications. ⢠Create intuitive experiences that guide users through complex legal processes. ⢠Collaborate with Product Managers and Engineers to translate business requirements into user-centered solutions. ⢠Develop high-fidelity designs and interactive prototypes in Figma. ⢠Establish and maintain a scalable design system. ⢠Create reusable design patterns and components. ⢠Ensure consistency across the product experience. ⢠Help define UX standards and best practices for future development. ⢠Define and track UX success metrics. ⢠Partner with Product and Engineering to implement analytics and user behavior tracking. ⢠Identify drop-off points and opportunities for conversion improvements. ⢠Use data and user feedback to drive design decisions. ⢠Improve the usability of key client workflows. ⢠Reduce user confusion and support requests. ⢠Increase completion rates for onboarding and client tasks. ⢠Improve payment and document submission experiences. ⢠Establish a framework for measuring UX effectiveness. ⢠Create scalable design standards for future product growth. ⢠Help shape the long-term product experience and strategy. ⢠Partner closely with attorneys, legal staff, operations leaders, product stakeholders, and development teams to understand client needs, business workflows, and product requirements. ⢠Collaborate with developers and technology stakeholders to ensure design solutions are feasible, scalable, and aligned with the overall product roadmap. ⢠Translate complex legal and operational processes into clear, user-friendly product experiences.
⢠5+ years of experience in Product Design, UX Design, or a related field. ⢠Experience designing SaaS or web-based applications. ⢠Strong portfolio demonstrating UX problem-solving and workflow optimization. ⢠Expertise in user flows, wireframing, prototyping, and interaction design. ⢠Advanced proficiency with Figma. ⢠Experience collaborating closely with Product Managers and Engineers. ⢠Strong understanding of information architecture and usability principles. ⢠Experience designing for complex, multi-step workflows.
⢠Health Care Plan (Medical, Dental & Vision) ⢠Retirement Plan (401k, IRA) ⢠Life Insurance (Basic, Voluntary & AD&D) ⢠Paid Time Off (Vacation, Sick & Public Holidays) ⢠Short Term & Long Term Disability ⢠Training & Development ⢠Work From Anywhere -- eligible after 6 months
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