Product Manager

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ModMed

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

💼 Consulting

📦 Logistics

Healthcare • Consulting • Logistics

ModMed is a healthcare technology company that provides specialty-specific electronic health record (EHR) software, practice management, revenue cycle management, analytics, and patient communication tools for medical practices. Their platform integrates AI-powered features—like ModMed Scribe—for clinical documentation, workflow automation, billing assistance, and patient engagement to help specialty physicians streamline operations and improve efficiency. ModMed focuses on serving specialty practices (dermatology, ophthalmology, gastroenterology, orthopedics, OBGYN, etc. ) with onboarding, support, and integrations (FHIR API, telehealth, payment processing).

📋 Description

• Own the roadmap for clinical documentation and adjacent practice-operations workflows, including tasking, office workflow, document management, and communication/messaging • Understand market, provider, front/back-office staff, and internal stakeholder needs to execute the product roadmap • Present and communicate strategic vision and tactical roadmap details internally and externally • Produce slide decks, requirement documents, and customer communications covering product strategy, features, and releases • Collaborate with Engineering, QA, Domain/Specialty Leads, clinical SMEs, and customers to define business and clinical requirements • Participate in Agile ceremonies, including PI planning and standups • Work with the Release Train Engineer and Engineering leadership on refinement and release processes • Convert requirements into clearly defined features and own them through their lifecycle • Define and document epics for clinical documentation, task management, document/fax/mail workflows, and staff-to-patient communication • Collaborate cross-functionally on software release management and rollout documentation • Manage alpha and beta releases, including provider/staff interaction and feedback through launch • Contribute to company and departmental goals • Champion AI tools throughout the product development lifecycle to increase velocity and quality • Foster a provider- and staff-centric quality culture and drive measurable improvements through enhancements and automation

🎯 Requirements

• 5+ years of Product Management experience in healthcare technology • Experience managing a roadmap and/or creating functional requirements, including use cases, user stories, clinical workflows, practice-operations workflows, and technology requirements • Working knowledge of clinical workflows and EHR/EMR functionality, including clinical documentation, orders/results, and clinical decision support • Experience with practice-operations features such as tasking, document management, and messaging/communication tools is a strong plus • Familiarity with healthcare quality/compliance frameworks such as HEDIS, MIPS/MACRA, ONC certification, and meaningful use is a strong plus • Well-developed presentation skills for clinicians, office staff, customers, and executives • Strong project management, attention to detail, problem-solving, and fast-paced working skills • Confidence in decision-making and advocating for roadmap decisions and prioritization • Ability to manage multiple priorities and deadlines while self-directed and well-organized • Ability to collaborate, actively listen, and independently drive meetings across Engineering, Product, UX, clinical SMEs, and customers • Familiarity with Jira, Confluence, and Google Suite is a plus • Familiarity with Agile/SAFe methodologies is a plus • Hands-on experience using AI tools in the SDLC, such as ChatGPT, Claude, or Copilot, is a strong plus • Acts as an agent of change and fosters a provider- and staff-centric quality culture • Track record working with distributed teams across countries and time zones • Some travel expected, less than 25%

🏖️ Benefits

• Comprehensive medical, dental, and vision benefits • Company Health Savings Account contribution • 401(k) matching contribution of 50% of employee contributions deferred on up to 6% of compensation • 100% vesting of matching contributions after one year of employment • Generous Paid Time Off • Paid Parental Leave programs • Company-paid Life and Disability benefits • Flexible Spending Account • Employee Assistance Programs • Company-sponsored Business Resource & Special Interest Groups • Professional development opportunities • Tuition reimbursement programs • Unlimited access to LinkedIn Learning • Global presence and in-person collaboration opportunities • Dog-friendly HQ • Remote availability for some roles • Weekly catered breakfast and lunch • Treadmill workstations • Zen and wellness rooms within the BRIC headquarters