Director, Healthcare Partnerships

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Logo of Mom's Meals | A Purfoods Company

Mom's Meals | A Purfoods Company

501 - 1000 employees

Founded 1999

🏥 Healthcare

📦 Logistics

💼 Consulting

Healthcare • Logistics • Consulting

Mom's Meals is a company dedicated to improving lives through better nutrition by providing medically tailored, home-delivered meals. These meals are designed to help prevent and manage chronic diseases, support recovery from hospital stays, and offer a convenient solution for busy individuals and families seeking nutritious options. By focusing on quality and care, Mom's Meals strives to make a positive impact on the health and well-being of their clients across the country.

📋 Description

• Build and foster relationships with strategic healthcare accounts across long-term care, post-discharge, and chronic care meal programs • Lead a team of regional field-based Managers of Healthcare Partnerships • Oversee and implement Medicaid and Long-Term Care field sales systems to maximize territory outcomes • Onboard and implement new health plan accounts with the Implementation Manager and broader Mom’s Meals team • Establish relationships, develop training materials, and train account team members on service • Evaluate territory performance, productivity, metrics, workload, and outputs; ensure compliance and address issues through corrective action • Identify opportunities for clinical data analyses, readmission/utilization/cost-savings analyses, quality improvement, and case studies • Position Mom’s Meals as a strategic healthcare partner supporting organizational goals • Represent Mom’s Meals at national and regional conferences and follow up on leads • Travel regionally and nationally to call on accounts and attend conferences • Oversee field rides and virtual assessments of customer-facing presentations, in-services, leadership meetings, and continuing education programs • Mentor, coach, develop, train, and support the field sales team • Partner with senior leadership to refresh customer service messaging across marketing collateral, slide decks, in-services, and continuing education • Oversee field team CRM training and compliance • Develop and manage performance scorecard achievement of the field team • Provide coverage of open territories as needed • Develop and deliver quarterly account plans with Sales, Marketing, Operations, Analytics, IT, and other leadership • Maintain continual communication and alignment with leadership to meet account and business needs

🎯 Requirements

• Bachelor’s degree in Business Management or related field • Minimum 5 years combined clinical work and/or Healthcare Account Management experience, business development, or sales • Expertise in LTSS, HCBS, and Medicaid programs, including Managed Medicaid, LTSS, and Medicaid FFS programs • Proven track record of setting and tracking toward milestones, follow-up, consistent documentation, and timely professional communication with stakeholders • Ability to engage professionally with partners and develop trusting, mutually respectful, mutually beneficial relationships with key accounts and internal teams • Demonstrated success identifying root causes, clarifying issues, and helping create processes with internal and external teams • Strong communication and presentation skills • Sincerity and passion for helping people • Strong Microsoft Office skills, including Outlook, Word, Excel, and PowerPoint • Experience with CRM, Salesforce, or similar organizational sales software • Willingness to travel up to 50% of the time for regional and nationwide day and overnight trips • Ability to assemble and disassemble table and/or booth displays for conferences • Living near a major airport is essential • Preferred: previous work with Medicaid and Medicare Advantage Managed Care plans • Preferred: knowledge of Medicaid benefit programs • Preferred: clinical background such as Nurse or Registered Dietitian • Preferred: experience with pilot program development, execution, and quality measures such as HEDIS and Stars • Physical requirements include repetitive wrist, hand, and/or finger motions; prolonged sitting; and visual perception including peripheral vision, depth perception, and focus adjustment

🏖️ Benefits

• PTO, holiday pay and holiday of choice • 401(k) match • Life insurance • Short-term disability • Health, dental and vision insurance • Maternity/paternity leave • Health savings account (HSA) • Flex spending accounts (FSA) – health and dependent

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