Senior Customer Advisor

Job not on LinkedIn

🔥 3 minutes ago

🎸 Tennessee – Remote

🎸 Tennessee – Remote

💵 $109k - $149.9k / year

⏰ Full Time

🟠 Senior

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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Mondelēz International

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 2012

💼 Consulting

📣 Marketing

📦 Logistics

Consulting • Marketing • Logistics

Mondelēz International is a global leader in the snacking industry, well-known for its iconic brands like Cadbury, Oreo, and Toblerone. The company is involved in producing and marketing a wide range of chocolate, biscuits, candy, and other snacks, which are available to consumers across the world. Mondelēz is committed to corporate governance, sustainability, and making a positive impact on communities through initiatives in diverse areas like environmental sustainability and diversity, equity, and inclusion. The company operates in various sectors, including manufacturing, marketing, and supply chain management, and has a significant presence in multiple countries.

📋 Description

• Build lasting business relationships based on trust and confidence • Create recurring business reviews with deep, action-oriented analysis on business drivers • Create insights-led category reviews, new item analyses, and seasonal reviews • Provide proactive insight into category drivers and promotional strategies to the customer and sales teams • Support ad hoc analytics and reporting requests from Customer Partner cross-functionally • Provide share forecasts for key accounts • Drive digital commerce analysis and recommendations with retailer partners • Convert shopping and omni-retail environment data into insights, category, retail, and customer strategies and recommendations • Serve as an indispensable partner to Dollar General through tactical and strategic guidance • Develop and present customer-facing presentations • Collaborate with a high-performing, cross-functional team and retailer partners

🎯 Requirements

• Bachelor's degree in Marketing, Business, Analytics, or related preferred • 5+ years of experience in category management, insights, marketing strategy, or analytics (CPG/FMCG, Amazon or Away from Home preferred) • Experience with data sources such as Nielsen, Circana, and 1010 • Experience using retailer/customer data, shopper insights, and analytics to develop retail customer plans • Strong analytical and storytelling skills with ability to translate data into actionable insights • High proficiency in Excel and PowerPoint • In-depth knowledge of analyzing and creating visualizations of large amounts of data • Experience developing and presenting customer-facing presentations; direct customer-facing experience is a plus • JDA/POG building experience is a plus • Strong learning agility, intellectual curiosity, and analytical skills • Ability to synthesize insights into collaborative storytelling leading to quantifiable results • Ability to apply insights to business questions and influence strategy • Experience applying analytical skills and a problem-solving mindset to ambiguous business questions • Ability to prioritize multiple deliverables and overlapping deadlines in a fast-paced environment • Strong understanding of data sources including POS, Syndicated, Panel, and Industry Insights • Ability to combine data visualization with shopper insights into a cohesive story • Knowledge of shelving strategy and best practices, including planogram creation and modification using JDA/Apollo/SpaceMan • Strategic thinking and business acumen • Data-driven decision-making • Strong communication and presentation skills • Cross-functional collaboration and stakeholder management • Proven ability to influence and align key customers and business stakeholders in a highly matrixed organization • Project management and organizational skills • Ability to work independently and in a fast-paced environment • Minimal travel requirement of less than 10%

🏖️ Benefits

• Highly competitive bonus program with possibility for overachievement based on performance and company results • Health insurance • Wellness and family support programs • Life and disability insurance • Retirement savings plans • Paid leave programs • Education related programs • Paid holidays and vacation time • Many benefits are subsidized or fully paid for by the company • No relocation support available