Clinical Technology Educator II

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Mosaic Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

👥 B2C

Healthcare • B2C

Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers covered by Commercial, Individual Exchange, Medicare, and Medicaid health plans. It brings together multiple operating units and brands (including CareMore Health, Millennium Physician Group/MPG, Castlight Health, Vera Whole Health, and apree health) to deliver coordinated primary care services and related care-management capabilities across payer types. Mosaic Health’s corporate site and leadership roster reflect a centralized platform structure with executive leadership overseeing business units and strategic partnerships.

📋 Description

• Support enterprise onboarding and education for clinical technology applications by delivering standardized training, maintaining educational materials, coordinating onboarding activities, and assisting with competency validation for care center team members. • Deliver recurring training programs, updates job aids and workflow documentation, supports learning technologies, and collaborate with clinical technology and operational partners to promote consistent adoption of clinical workflows and applications. • Work independently on moderately complex assignments under general supervision. Decisions impact own work and routine deliverables within the clinical technology education domain. • Collect learner feedback, monitor training outcomes, and recommend improvements to educational materials, onboarding processes, and learning experiences.

🎯 Requirements

• Associate's degree in Healthcare Administration, Education, Health Informatics, Business, or a related field; or equivalent combination of education and relevant experience. • Typically requires 2-4 years of experience supporting healthcare operations, clinical technology applications, onboarding, training delivery, ambulatory workflows, or related operational functions. • Working knowledge of ambulatory clinical workflows, electronic health record applications, and healthcare technology systems. • Experience developing or maintaining training materials, job aids, workflow documentation, or instructional resources. • Proficiency with Microsoft Office Suite, virtual learning technologies, learning management systems, and healthcare applications. • Strong facilitation, communication, organization, collaboration, and customer service skills with the ability to manage multiple priorities. • Ability to travel up to 50% to support onsite onboarding, training, and organizational initiatives. • Preferred Qualifications: Bachelor's degree in Education, Healthcare Administration, Nursing, Health Informatics, Business, or a related field. Experience supporting athena EHR or other ambulatory electronic health record systems. Experience with adult learning principles, instructional design, or competency-based education. Experience supporting practice onboarding, workflow optimization, or healthcare technology implementations.