Trainer, Clinical Excellence

🔥 1 minute ago

🌲 North Carolina – Remote

🌲 North Carolina – Remote

💵 $19 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

Apply Now

Find Similar Remote Jobs

Set Up Email Alert For New Jobs

📊 Check your resume score for this job

Improve your chances of getting an interview by checking your resume score before you apply.

Upload Resume

Mosaic Health

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

👥 B2C

Healthcare • B2C

Mosaic Health is a national care delivery platform focused on expanding access to comprehensive primary care for consumers covered by Commercial, Individual Exchange, Medicare, and Medicaid health plans. It brings together multiple operating units and brands (including CareMore Health, Millennium Physician Group/MPG, Castlight Health, Vera Whole Health, and apree health) to deliver coordinated primary care services and related care-management capabilities across payer types. Mosaic Health’s corporate site and leadership roster reflect a centralized platform structure with executive leadership overseeing business units and strategic partnerships.

📋 Description

• Travel to all practice locations, including newly acquired sites, to deliver training, observe operations, and validate efficiencies during integration • Facilitate remote training sessions for new providers and lead interactive workshops • Observe clinic workflows and provide actionable feedback supporting monthly reporting and organizational improvement • Review provider notes and communications for adherence to best practices and quality standards • Create and deliver educational materials for new and updated workflows and best practices using Mosaic’s EMR • Identify skill gaps and provide targeted support to clinical staff • Conduct skill assessments and coaching improvement sessions • Coach and support Super Users so they can train peers and improve clinic processes • Support established offices through remote assistance and onsite guidance as needed • Work with Quality, Risk, and Coding Educators to support Value-Based Programs • Communicate office staff concerns and questions regarding quality and coding workflows to the Supervisor • Identify workflow enhancement opportunities affecting provider experience with Millennium platforms • Assess coaching needs with leadership using metrics, reports, and discussions • Collaborate with Learning & Development, Integrations, Innovation, and Clinical Systems teams • Develop updated coaching materials aligned with current practices and organizational goals • Model Millennium Best Practices and documentation standards for new clinical and clerical staff • Provide clerical and clinical support during integration training and troubleshoot workflow and system-usage challenges • Compile and report coaching and site-visit findings to leadership • Provide exceptional customer service to internal team members and patients • Perform other related duties as assigned

🎯 Requirements

• Associate’s degree in a relevant field required • Bachelor’s degree is a plus • 3+ years of experience in a medical practice organization • Preferred credentials include CMA/RMA or LPN • Proficiency in Microsoft Office Suite and database software • Experience with Electronic Medical Records (EMR), preferably Athena • Strong understanding of Value-Based programs, including HCC and Quality Measures • Excellent planning, time management, and multitasking abilities • Commitment to continuous learning and expanding personal knowledge • Outstanding verbal and written communication and interpersonal abilities • Creative problem-solving skills • Understanding of effective teaching methodologies and willingness to learn new teaching techniques • Strong collaboration and teamwork skills • Ability to travel up to 80% of the time • Ability to quickly adapt to new situations • Ability to work independently in a fast-paced, cross-functional environment • Ability to lift up to 15 lbs. independently and up to 50 lbs. with help • Close visual acuity for data analysis, computer-terminal use, transcription, and extensive reading

🏖️ Benefits

• Base salary range of $19.00 to $28.50 • Remote work arrangement • Team atmosphere • Tools to successfully perform the job • Support for individual growth in the role • Reasonable accommodations for qualified individuals with disabilities