Property Claims Adjuster – Inside

🔥 0 minutes ago

🦌 Connecticut, Florida, +20 more states – Remote

infoinfo

💵 $55.1k - $88.2k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

📋 Claims Specialist

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Logo of Encova Insurance

Encova Insurance

1001 - 5000 employees

🛡️ Insurance

💸 Finance

👥 B2C

Insurance • Finance • B2C

Encova Insurance is an insurance company dedicated to providing comprehensive insurance solutions for both personal and commercial needs. With decades of experience in the industry, Encova Insurance offers a wide range of products including home, auto, and workers' compensation insurance, while specializing in tailored commercial packages for complex businesses. They prioritize innovation and customer service, ensuring policyholders receive the support and coverage necessary for long-term success.

📋 Description

• Investigate, evaluate, estimate and process property claims primarily by phone or other internal communication channels • Handle personal and commercial losses including structure, contents, additional living expenses, scheduled property and business income losses • Handle contents claims and coverage questions • Provide customizable claims service to insureds by assigning preferred contractors and/or independent adjusters for field work • Review assigned independent adjusters’ and preferred contractors’ work for quality and timely service • Assist resolution specialists with contents valuation and depreciation holdback tasks • Follow policies and procedures for contact and communication, coverage verification, liability determination, loss investigation, claim valuation, forms, reports, negotiation and settlement • Investigate and close a minimum average of 70 elements per month, or 85 for primarily contents claims • Assist in catastrophe claims handling throughout the company operating territory, including overnight travel or extended stays upon request • Serve on claims and other integrated company teams as assigned • Maintain communication with agents, sales representatives, marketing and underwriting associates • Report to a Manager, Property Claims • Perform other duties as assigned

🎯 Requirements

• Must reside and work within one of the approved U.S. states: Connecticut, Delaware, Florida, Georgia, Illinois, Indiana, Iowa, Kentucky, Maryland, Massachusetts, Michigan, Minnesota, Missouri, Nebraska, New Hampshire, New Jersey, North Carolina, Ohio, Pennsylvania, South Carolina, Tennessee, Texas, Virginia, West Virginia, or Wisconsin • Experience as an Encova Insurance inside property specialist or equivalent in the industry • A college degree or equivalent in insurance or business is required • Obtain and maintain all applicable adjusters licensing • Must pass the claims adjuster license exam(s) for applicable states within 6 months of being hired • Thorough knowledge of claims settlement techniques, Encova’s personal and commercial policy products, current legal decisions affecting claims handling, company procedures, policies and practices • Good judgment in making decisions • Good communication skills and excellent people skills • Good negotiation skills • Satisfactory setup and monitoring of all claims • Continuing insurance education is desired and may be obtained through IIA and/or CPCU or other accredited insurance education provider

🏖️ Benefits

• Bonus • Health, Dental & Vision Insurance • Company-provided life and income protection plans • Eligibility to participate in a company incentive bonus program • 401(k) Retirement Plan - 100% company match up to 7% on annual salary • Paid Time Off, Paid Holidays, and Floating Holidays • Flexible Work Arrangements - Hybrid and remote depending on the role • Challenging, stimulating, and financially rewarding opportunities • Opportunities to learn and grow professionally

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