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Staff Application Engineer, Salesforce

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🔥 0 minutes ago

🇺🇸 United States – Remote

⏰ Full Time

🔴 Lead

🌐👩‍💻 Salesforce Developer

🦅 H1B Visa Sponsor

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👻 Ghost score 10%

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Logo of Mozilla

Mozilla

501 - 1000 employees

Founded 1998

👥 B2C

🔒 Cybersecurity

B2C • Cybersecurity • Software

Mozilla is a non-profit organization dedicated to promoting an open and accessible internet. They are the makers of the popular Firefox browser, which emphasizes user privacy, speed, and control. Mozilla also offers a range of products that focus on internet security and privacy, including Mozilla VPN, Firefox Relay, and Mozilla Monitor. Additionally, the organization is involved in open-source projects, AI innovation, and advocating for digital rights. Mozilla aims to empower users with trustworthy technology and policies that protect privacy, support open-source AI development, and foster accountability for tech companies.

📋 Description

• Architect, build, and own the Salesforce platform supporting sales and revenue operations across Mozilla's enterprise product lines. • Build Salesforce Sales Cloud from scratch, work with the implementation partner through go-live, and own the platform afterward. • Establish scalable architecture covering data models, business-unit structure, security, integrations, and release management. • Build internal knowledge for independent platform operation and deliver a production-ready Sales Cloud foundation for the Firefox Enterprise launch. • Own the technical health and evolution of the Salesforce platform. • Develop a roadmap for lead-to-cash capabilities, including contracting, entitlements, delivery tracking, renewals, and finance integrations. • Deliver and evaluate secure AI-assisted workflows using CRM data and actions. • Improve platform reliability, data quality, release confidence, and user experience. • Lead hands-on development and review designs and custom code from internal and external contributors. • Define data models, account and opportunity structures, sales processes, role hierarchies, record types, and sharing rules. • Build and maintain Salesforce capabilities using Flow, validation rules, approval processes, custom objects, page layouts, reports, and dashboards. • Design lead-to-cash capabilities spanning quoting, contracting, order workflows, service delivery, entitlements, renewals, and revenue-management integrations. • Build and maintain integrations with NetSuite, BigQuery, the contract-management platform, and other operational systems. • Establish environment strategy, sandbox governance, source control, automated testing, deployment pipelines, release controls, rollback practices, architecture documentation, and operational runbooks. • Design and maintain field-level security, permission models, role hierarchies, and sharing architecture aligned with security requirements and ISO and SOC 2 controls. • Build secure MCP servers and integrations exposing approved CRM data and actions to AI assistants and agentic workflows. • Partner with Sales, Revenue Operations, Finance, Legal, Security, and IT to prioritize platform investments. • Establish a sustainable support model and resolve complex production issues, vendor escalations, and platform risks.

🎯 Requirements

• At least eight years in Salesforce engineering, administration, or architecture. • Experience leading or playing a major technical role in the implementation and ongoing operation of a complex Salesforce environment. • Advanced proficiency with Salesforce's declarative capabilities, including Flow, validation rules, approval processes, record types, permission models, and sharing rules. • Hands-on ability to read, write, test, and review Apex, SOQL, and Lightning Web Components. • Experience designing Salesforce data and security models for multiple business units, product lines, or sales processes. • Strong understanding of lead-to-cash processes, including opportunities, quoting, contracting, orders, fulfillment or service delivery, renewals, and finance-system handoffs. • Experience integrating Salesforce with enterprise platforms through REST or SOAP APIs, event-driven patterns, middleware, or integration platforms. • Experience building AI assistants, agents, or MCP integrations that securely use enterprise data and actions. • Ability to communicate architecture decisions and technical tradeoffs clearly to business leaders, technical teams, and implementation partners. • Ability to work independently, set priorities, and lead complex work across several teams. • A bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience. • Preferred: Salesforce Advanced Administrator, Platform App Builder, Platform Developer, Application Architect, or System Architect credentials. • Preferred: Experience establishing or improving Salesforce environment management, automated testing, source control, CI/CD, and release-management practices. • Preferred: Experience integrating Salesforce with NetSuite or another ERP platform. • Preferred: Experience connecting Salesforce with BigQuery or another enterprise data platform. • Preferred: Experience with Workato, Celigo, MuleSoft, or a comparable integration platform. • Preferred: Experience supporting service contracts, entitlements, delivery operations, subscription renewals, CPQ, or contract-lifecycle workflows. • Preferred: Experience operating Salesforce in an ISO 27001, SOC 2, or similarly controlled environment.

🏖️ Benefits

• Generous performance-based bonus plans to all eligible employees - we share in our success as one team • Rich medical, dental, and vision coverage • Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute) • Quarterly all-company wellness days where everyone takes a pause together • Country-specific holidays plus a day off for your birthday • One-time home office stipend • Annual professional development budget • Quarterly well-being stipend • Considerable paid parental leave • Employee referral bonus program • Other benefits (life/AD&D, disability, EAP, etc. vary by country)

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