
501 - 1000 employees
Founded 1998
đĽ B2C
đ Cybersecurity
B2C ⢠Cybersecurity ⢠Software
Mozilla is a non-profit organization dedicated to promoting an open and accessible internet. They are the makers of the popular Firefox browser, which emphasizes user privacy, speed, and control. Mozilla also offers a range of products that focus on internet security and privacy, including Mozilla VPN, Firefox Relay, and Mozilla Monitor. Additionally, the organization is involved in open-source projects, AI innovation, and advocating for digital rights. Mozilla aims to empower users with trustworthy technology and policies that protect privacy, support open-source AI development, and foster accountability for tech companies.
đĽ 0 minutes ago
đşđ¸ United States â Remote
â° Full Time
đ´ Lead
đđŠâđť Salesforce Developer
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501 - 1000 employees
Founded 1998
đĽ B2C
đ Cybersecurity
B2C ⢠Cybersecurity ⢠Software
Mozilla is a non-profit organization dedicated to promoting an open and accessible internet. They are the makers of the popular Firefox browser, which emphasizes user privacy, speed, and control. Mozilla also offers a range of products that focus on internet security and privacy, including Mozilla VPN, Firefox Relay, and Mozilla Monitor. Additionally, the organization is involved in open-source projects, AI innovation, and advocating for digital rights. Mozilla aims to empower users with trustworthy technology and policies that protect privacy, support open-source AI development, and foster accountability for tech companies.
⢠Architect, build, and own the Salesforce platform supporting sales and revenue operations across Mozilla's enterprise product lines. ⢠Build Salesforce Sales Cloud from scratch, work with the implementation partner through go-live, and own the platform afterward. ⢠Establish scalable architecture covering data models, business-unit structure, security, integrations, and release management. ⢠Build internal knowledge for independent platform operation and deliver a production-ready Sales Cloud foundation for the Firefox Enterprise launch. ⢠Own the technical health and evolution of the Salesforce platform. ⢠Develop a roadmap for lead-to-cash capabilities, including contracting, entitlements, delivery tracking, renewals, and finance integrations. ⢠Deliver and evaluate secure AI-assisted workflows using CRM data and actions. ⢠Improve platform reliability, data quality, release confidence, and user experience. ⢠Lead hands-on development and review designs and custom code from internal and external contributors. ⢠Define data models, account and opportunity structures, sales processes, role hierarchies, record types, and sharing rules. ⢠Build and maintain Salesforce capabilities using Flow, validation rules, approval processes, custom objects, page layouts, reports, and dashboards. ⢠Design lead-to-cash capabilities spanning quoting, contracting, order workflows, service delivery, entitlements, renewals, and revenue-management integrations. ⢠Build and maintain integrations with NetSuite, BigQuery, the contract-management platform, and other operational systems. ⢠Establish environment strategy, sandbox governance, source control, automated testing, deployment pipelines, release controls, rollback practices, architecture documentation, and operational runbooks. ⢠Design and maintain field-level security, permission models, role hierarchies, and sharing architecture aligned with security requirements and ISO and SOC 2 controls. ⢠Build secure MCP servers and integrations exposing approved CRM data and actions to AI assistants and agentic workflows. ⢠Partner with Sales, Revenue Operations, Finance, Legal, Security, and IT to prioritize platform investments. ⢠Establish a sustainable support model and resolve complex production issues, vendor escalations, and platform risks.
⢠At least eight years in Salesforce engineering, administration, or architecture. ⢠Experience leading or playing a major technical role in the implementation and ongoing operation of a complex Salesforce environment. ⢠Advanced proficiency with Salesforce's declarative capabilities, including Flow, validation rules, approval processes, record types, permission models, and sharing rules. ⢠Hands-on ability to read, write, test, and review Apex, SOQL, and Lightning Web Components. ⢠Experience designing Salesforce data and security models for multiple business units, product lines, or sales processes. ⢠Strong understanding of lead-to-cash processes, including opportunities, quoting, contracting, orders, fulfillment or service delivery, renewals, and finance-system handoffs. ⢠Experience integrating Salesforce with enterprise platforms through REST or SOAP APIs, event-driven patterns, middleware, or integration platforms. ⢠Experience building AI assistants, agents, or MCP integrations that securely use enterprise data and actions. ⢠Ability to communicate architecture decisions and technical tradeoffs clearly to business leaders, technical teams, and implementation partners. ⢠Ability to work independently, set priorities, and lead complex work across several teams. ⢠A bachelor's degree in Computer Science, Information Systems, Engineering, or equivalent practical experience. ⢠Preferred: Salesforce Advanced Administrator, Platform App Builder, Platform Developer, Application Architect, or System Architect credentials. ⢠Preferred: Experience establishing or improving Salesforce environment management, automated testing, source control, CI/CD, and release-management practices. ⢠Preferred: Experience integrating Salesforce with NetSuite or another ERP platform. ⢠Preferred: Experience connecting Salesforce with BigQuery or another enterprise data platform. ⢠Preferred: Experience with Workato, Celigo, MuleSoft, or a comparable integration platform. ⢠Preferred: Experience supporting service contracts, entitlements, delivery operations, subscription renewals, CPQ, or contract-lifecycle workflows. ⢠Preferred: Experience operating Salesforce in an ISO 27001, SOC 2, or similarly controlled environment.
⢠Generous performance-based bonus plans to all eligible employees - we share in our success as one team ⢠Rich medical, dental, and vision coverage ⢠Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute) ⢠Quarterly all-company wellness days where everyone takes a pause together ⢠Country-specific holidays plus a day off for your birthday ⢠One-time home office stipend ⢠Annual professional development budget ⢠Quarterly well-being stipend ⢠Considerable paid parental leave ⢠Employee referral bonus program ⢠Other benefits (life/AD&D, disability, EAP, etc. vary by country)
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