Salesforce Technical Business Analyst

🔥 1 minute ago

🏄 California – Remote

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⏰ Full Time

🟠 Senior

🔴 Lead

🌐👩‍💻 Salesforce Developer

👻 Ghost score 25%

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Logo of Flosum

Flosum

201 - 500 employees

Founded 2013

🤝 B2B

☁️ SaaS

B2B • Software • SaaS

Flosum is an all-around solution built for Salesforce, focusing on enhancing DevOps, backup, and archive capabilities, as well as ensuring security orchestration. Trusted by Fortune 1000 companies, Flosum streamlines Salesforce development processes, automates security measures, and significantly reduces deployment times while maintaining data integrity. With its Salesforce-native tools, Flosum fosters collaboration and efficiency for organizations looking to optimize their investments in Salesforce.

📋 Description

• Define and drive the multi-year product roadmap across Flosum's five product lines: DevOps, Backup & Archive, Trust Center, Data Seeding, and DevOps for Veeva. • Identify whitespace opportunities in the Salesforce ecosystem and create new categories or capture market share. • Translate Salesforce platform knowledge into enterprise product capabilities. • Monitor Salesforce's product direction and position Flosum for platform shifts. • Lead AI-powered DevOps capabilities built on Agentforce, including deployment agents, AI-driven code review, automated security scanning, and predictive release management. • Define extensibility for custom AI-driven workflows within Salesforce's trust boundary. • Pioneer agent-aware governance for autonomous systems and AI agents. • Engage Fortune 500 customers and prospects to understand Salesforce development, security, compliance, and data-management pain points. • Translate enterprise requirements into product solutions. • Partner with Sales and Customer Success on deal strategy, strategic-account demos, and competitive evaluations. • Write product requirements, user stories, and acceptance criteria. • Partner with Engineering on delivery timelines, sprint planning, backlog prioritization, and release coordination. • Define and track product KPIs including adoption, activation, expansion, NPS, and competitive win rates. • Conduct 25+ customer and prospect interviews, complete a competitive audit, and refresh the product roadmap within the first 90 days. • Deliver a major product release, establish a Sales/CS/Engineering feedback loop, and define the next generation of AI capabilities within months 3–6. • Improve competitive win rates, launch a net-new product capability, and establish Flosum as a thought leader in AI-driven Salesforce DevOps within months 6–12.

🎯 Requirements

• 7+ years of product management experience in B2B SaaS, with at least 3 years focused on the Salesforce ecosystem or Salesforce-adjacent platforms. • Deep technical understanding of the Salesforce platform: metadata-driven architecture, deployment pipelines, sandboxes, packaging, security models, Apex, Lightning, and the ISV partner ecosystem. • Proven track record of shipping products that enterprise customers (Fortune 500, regulated industries) adopted and paid for. • Experience with DevOps, CI/CD, release management, or security/compliance tooling is strongly preferred. • Understanding of the competitive landscape: Copado, Gearset, AutoRABIT, Salto, and native Salesforce DX. • Strong perspective on AI/ML, especially Salesforce Agentforce, Einstein, and Data Cloud. • Hands-on experience writing PRDs, talking to customers, reviewing wireframes, and participating in sprint reviews. • Exceptional communication skills for presenting product vision to C-suite audiences and writing technical specifications for engineering teams. • Experience building products in the Salesforce AppExchange ecosystem, ideally as an ISV or within a Salesforce-native product company. • Experience at the intersection of DevOps and security/compliance in regulated industries. • Experience leading product-led growth initiatives within an enterprise product. • Point of view on the future of AI in Salesforce DevOps and a 3-year vision for autonomous agents. • Experience competing against well-funded competitors and winning through product superiority.

🏖️ Benefits

• Competitive base salary + performance bonus • Equity participation • Comprehensive benefits (health, dental, vision, 401k) • Hybrid flexibility (San Ramon, CA HQ) or remote for exceptional candidates • Direct access to Salesforce ecosystem events, conferences (Dreamforce, TrailblazerDX), and customer engagements • If you live in San Ramon, CA this can be a Hybrid position, but we're open to fully remote in other locations.

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