Membership Development Representative

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Mpathic

WebsiteLinkedInAll Job Openings

201 - 500 employees

🤝 B2B

🏛️ Government

📡 Telecommunications

B2B • Government • Telecommunications

Mpathic is a contact center company that integrates empathy with technology to assist premium companies and public sector stakeholders in modernizing their customer service operations. With a focus on customer reliability and empathetic communication, Mpathic helps build brand loyalty and credibility through advanced contact center technology. Established in 2020, Mpathic emerged from Virtual Service Operations during the pandemic, offering comprehensive Contact Center as a Service (CCaaS) solutions, including omnichannel stand-alone contact centers and customer support staff augmentation. The company employs a U. S. -based workforce across 42 states, known for achieving high First Call Resolution rates and a strong commitment to client values and principles.

📋 Description

• Build relationships with Protestant and non-denominational church communities to introduce the client's marriage and relationship ministry platform • Identify and connect with key decision makers within target congregations • Set qualified appointments for senior team members to present partnership opportunities • Provide ongoing care and follow-up for prospective partner churches throughout the sales cycle • Maintain clear communication and documentation of outreach and sales activity in CRM • Follow leads until a partnership is established or a clear reason for discontinuation is identified • Meet or exceed monthly appointment-setting and pipeline goals • Apply manager coaching to show consistent improvement

🎯 Requirements

• Personal understanding of and preferably hands-on experience in Protestant or non-denominational church ministry • B2B or ministry sales experience preferred, though not required • High School Diploma or equivalent required • Strong interpersonal skills; ability to work collaboratively and independently • Reliable non-Chromebook computer running Windows 11 or macOS 12+ and a headset • Experience with Office 365 applications • Experience with CRM and contact center platforms preferred • Dedicated, quiet home workspace with high-speed internet and a late-model computer • Must clear all required background checks • Must be authorized to work and reside within the continental United States

🏖️ Benefits

• Remote work arrangement • Daytime Monday-Friday schedule by time zone • Coaching from manager • Opportunity to work with a mission-driven organization • Dedicated home workspace with high-speed internet