
201 - 500 employees
🤝 B2B
🏛️ Government
📡 Telecommunications
B2B • Government • Telecommunications
Mpathic is a contact center company that integrates empathy with technology to assist premium companies and public sector stakeholders in modernizing their customer service operations. With a focus on customer reliability and empathetic communication, Mpathic helps build brand loyalty and credibility through advanced contact center technology. Established in 2020, Mpathic emerged from Virtual Service Operations during the pandemic, offering comprehensive Contact Center as a Service (CCaaS) solutions, including omnichannel stand-alone contact centers and customer support staff augmentation. The company employs a U. S. -based workforce across 42 states, known for achieving high First Call Resolution rates and a strong commitment to client values and principles.
🕒 August 18
HubSpot implementation specialist configuring CRM instances and migrating client data for Mpathic, a consultative contact center solutions provider. Supporting varied client projects, integrations, automation, and training.
🇺🇸 United States – Remote
💵 $75k - $95k / year
⏰ Full Time
🟢 Junior
🟡 Mid-level
🛠️ Implementation Specialist
👻 Ghost score 7%
🕒 July 31
Mpathic is hiring Membership Development Representatives to drive acquisition of new members for a Catholic health sharing ministry. Fully remote role focusing on member engagement and sales cycle management.
🇺🇸 United States – Remote
💵 $20 - $21 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
⬇️ Inside Sales
👻 Ghost score 10%
🕒 July 14
Service Desk Engineer providing IT support for Mpathic's customer, a National Managed Service Provider. Work involves troubleshooting, server maintenance, and customer liaison.
🇺🇸 United States – Remote
💵 $40k - $50k / year
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
👷🏻♀️ Engineer
👻 Ghost score 19%
🕒 June 30
Member Care Representative at Mpathic LLC handling calls for a Catholic Values health insurance company. Responsibilities include member inquiries, eligibility verification, and data management.
🕒 June 30
Customer Operations Support assisting families, schools, and vendors with West Virginia HOPE Scholarship services. Handling calls, emails, technical support, and scholarship document processing remotely.
⚔️ Virginia, West Virginia – Remote
💵 $19 - $21 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
⚙️ Operations
👻 Ghost score 37%
🕒 April 3
Sales Development Representative supporting healthcare organizations with cloud-based solutions. Engaging in outreach to create high-quality sales opportunities and set meetings with Account Executives.
🇺🇸 United States – Remote
💵 $19 - $21 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💵 Sales Development (SDR)
👻 Ghost score 42%
🕒 March 31
Remote Customer Success Representative supporting families, schools, and vendors using Mpathic’s contact center solutions. Advising customers on education savings accounts, applications, program guidelines, and technical processes nationwide.
🇺🇸 United States – Remote
💵 $19 - $21 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
👻 Ghost score 52%