
201 - 500 employees
🤝 B2B
🏛️ Government
📡 Telecommunications
B2B • Government • Telecommunications
Mpathic is a contact center company that integrates empathy with technology to assist premium companies and public sector stakeholders in modernizing their customer service operations. With a focus on customer reliability and empathetic communication, Mpathic helps build brand loyalty and credibility through advanced contact center technology. Established in 2020, Mpathic emerged from Virtual Service Operations during the pandemic, offering comprehensive Contact Center as a Service (CCaaS) solutions, including omnichannel stand-alone contact centers and customer support staff augmentation. The company employs a U. S. -based workforce across 42 states, known for achieving high First Call Resolution rates and a strong commitment to client values and principles.
Selected: 🇺🇸 United States – Remote USA.
Selected: 🆕 Date Added.
🕒 July 31
Mpathic is hiring Membership Development Representatives to drive acquisition of new members for a Catholic health sharing ministry. Fully remote role focusing on member engagement and sales cycle management.
🇺🇸 United States – Remote
💵 $20 - $21 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
⬇️ Inside Sales
👻 Ghost score 35%
🕒 July 14
Remote Service Desk Engineer administering Windows, Active Directory, and end-user systems for Mpathic’s managed-service customer. Resolving technical issues and supporting critical enterprise IT operations.
🇺🇸 United States – Remote
💵 $40k - $50k / year
⏳ Contract/Temporary
🟡 Mid-level
🟠 Senior
💻 IT Support
👻 Ghost score 52%
Likely ghost job
🕒 July 10
Likely ghost job
Customer Success Representative processing Education Savings Account orders and reimbursements for Mpathic’s mission-driven clients. Supporting families through accurate omnichannel customer service.
🇺🇸 United States – Remote
💵 $19 - $21 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
👻 Ghost score 62%
🕒 June 30
Member Care Representative at Mpathic LLC handling calls for a Catholic Values health insurance company. Responsibilities include member inquiries, eligibility verification, and data management.
🕒 June 30
Customer Operations Support assisting families, schools, and vendors with West Virginia HOPE Scholarship services. Handling calls, emails, technical support, and scholarship document processing remotely.
⚔️ Virginia, West Virginia – Remote
💵 $19 - $21 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
⚙️ Operations
👻 Ghost score 52%
🕒 April 3
Sales Development Representative supporting healthcare organizations with cloud-based solutions. Engaging in outreach to create high-quality sales opportunities and set meetings with Account Executives.
🇺🇸 United States – Remote
💵 $19 - $21 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
💵 Sales Development (SDR)
👻 Ghost score 42%
Likely ghost job
🕒 March 31
Likely ghost job
Customer Success Representative supporting families, schools, and vendors with nationwide Education Savings Account programs. Handling overflow calls and technical support through Mpathic’s cloud-based contact center.
🇺🇸 United States – Remote
💵 $19 - $22 / hour
⏰ Full Time
🟡 Mid-level
🟠 Senior
🏆 Customer Success
👻 Ghost score 62%