Delivery Manager

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mPulse

WebsiteLinkedInAll Job Openings

501 - 1000 employees

🏥 Healthcare

☁️ SaaS

🤝 B2B

💰 Series unknown on 2022-02

Healthcare • SaaS • B2B

mPulse is a health experience and insights company that provides an AI-powered Health Experience and Insights (HXI) platform and a suite of products—predictive analytics, core communications, omnichannel engagement, health portals, content management, and acquisition & payments—to help health plans, health systems, and other healthcare organizations improve member engagement, close care gaps, and meet regulatory requirements. Their platform delivers personalized, data-driven outreach and automation at scale to support Medicare, Medicaid, commercial plans, TPAs, ACOs, pharmacies, and life sciences/clinical trials. mPulse emphasizes modernizing member portals, utilization management communications, CAHPS/HOS performance, and precision targeting to drive clinical and financial outcomes for clients (used by 400+ healthcare organizations per their materials).

📋 Description

• Manage end-to-end delivery for one or multiple assigned workstreams from initiation through completion • Coordinate estimation activities across workstreams, working with technical and business teams to develop effort and timeline forecasts • Facilitate and document detailed requirements gathering sessions across all assigned workstreams, ensuring stakeholder alignment • Maintain delivery plans, status reports, and dashboards to provide visibility into progress and risks across workstreams • Identify and escalate delivery risks, blockers, and issues to the Senior Delivery Manager or Director • Coordinate cross-team dependencies and ensure timely communication across all project stakeholders • Contribute to continuous improvement of team delivery practices and documentation standards • Support sprint planning, backlog grooming, and release management activities as needed

🎯 Requirements

• 3–6 years of experience in delivery management, project management, or a related field • 2–4 years of direct experience in a Delivery Manager or equivalent role • Demonstrated ability to manage multiple concurrent workstreams independently • Solid understanding of Agile and/or Waterfall delivery methodologies • Experience facilitating requirements sessions with business and technical stakeholders • Proficiency in project tracking tools such as Jira, Smartsheet, Azure DevOps, or similar • Strong organizational, communication, and problem-solving skills • PMP or CSM certification a plus

🏖️ Benefits

• Remote-First & Flexible PTO — work from wherever you're most productive • 100% Company-Paid Employee Coverage - Medical, dental, and vision plans with a 100% company-paid employee-only option, plus company contributions toward dependent coverage and company-paid life and disability insurance. • 401(k) + 4% Match — with financial advisors to help you plan • 6 Weeks Parental Leave • Invest in You — 30-60-90 day plans and frequent training • Culture of Recognition — peer-to-peer bonuses & team celebrations