Associate Manager, ROI

Job not on LinkedIn

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $70k - $80k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

👔 Manager

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MRO

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

📋 Compliance

💰 Series unknown on 2019-11

Healthcare • SaaS • Compliance

MRO is an enterprise healthcare software company that provides a Clinical Data Exchange Platform (CDXP) and modular solutions to securely curate, normalize, and exchange clinical data across providers, payers, registries, and clinical data requesters. MRO helps hospitals, health systems, ambulatory practices, and payers streamline release of information, compliance workflows, MIPS/quality reporting, ACO tracking, and clinical intelligence by connecting to hundreds of disparate EHRs, reducing administrative burden and accelerating patient-focused care delivery. The company emphasizes security and regulatory compliance and has been recognized with Best in KLAS awards for Release of Information.

📋 Description

• Supervise and maintain standard operating procedures for the Remote Solutions ROI team • Ensure consistent quality and productivity standards within the team • Manage metrics, staff skill building, training, coaching and mentoring • Assess and appraise employee performance and productivity • Complete corrective action and employee counseling as necessary • Develop and oversee employee training programs • Supervise daily workflows and make resource adjustments as required • Conduct scheduled team meetings and assist with quarterly one-on-one meetings • Produce departmental performance reporting and procedural documentation for management • Monitor client-specific turnaround times and deadlines • Monitor quality of responses to client facilities by MRO staff • Interface with multi-level client contacts regarding escalated issues • Partner with internal interdependencies • Answer questions, resolve problems and recommend corrective actions for client issues • Ensure quality and productivity standards are upheld • Monitor production and turnaround data through system-generated reporting

🎯 Requirements

• Bachelor’s degree or equivalent combination of college and experience • Highly self-motivated, professional, take-charge attitude • Proficiency with Microsoft Office • Experience with phone groups or customer service environments • Proven track record of progressive leadership experience and success • Ability to motivate, inspire, mentor and coach others while maintaining a high-performing team within a positive, supportive work environment • Experience and comfort level with metrics management • Ability to think strategically and develop logical and creative solutions to challenging problems • Strong organizational skills • Excellent written and verbal communication skills • Attention to detail • Ability to interact with all levels of employees and leadership • Experience with training, presentations and running meetings is beneficial • Other related duties as assigned by management

🏖️ Benefits

• Annual cash bonus eligibility • Medical insurance • Dental insurance • Vision insurance • Life insurance • 401(k) plan