Senior Manager, Clinical Learning Delivery – Execution

Job not on LinkedIn

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🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $103k - $140k / year

⏰ Full Time

🟠 Senior

👔 Manager

🦅 H1B Visa Sponsor

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MRO

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

🏥 Healthcare

☁️ SaaS

📋 Compliance

💰 Series unknown on 2019-11

Healthcare • SaaS • Compliance

MRO is an enterprise healthcare software company that provides a Clinical Data Exchange Platform (CDXP) and modular solutions to securely curate, normalize, and exchange clinical data across providers, payers, registries, and clinical data requesters. MRO helps hospitals, health systems, ambulatory practices, and payers streamline release of information, compliance workflows, MIPS/quality reporting, ACO tracking, and clinical intelligence by connecting to hundreds of disparate EHRs, reducing administrative burden and accelerating patient-focused care delivery. The company emphasizes security and regulatory compliance and has been recognized with Best in KLAS awards for Release of Information.

📋 Description

• Lead the day-to-day operations of the Institute’s training programs across supported service lines • Ensure training-related processes are executed consistently and effectively • Translate organizational priorities into actionable execution plans and training strategies • Identify operational risks, barriers, and opportunities for improvement and drive appropriate action • Support implementation of new training initiatives, pilots, and program enhancements • Monitor training, readiness, quality, and efficiency metrics to evaluate program effectiveness • Use data and trends to identify improvement opportunities and inform recommendations • Track trainee progression and proactively address performance concerns, delays, or risks • Evaluate the impact of program changes and continuously improve processes and outcomes • Apply coaching, emerging technologies, and AI-enabled tools to optimize learning programs • Communicate program performance, risks, and priorities to leadership • Serve as the primary operational liaison between the Institute and Clinical Services, Workforce Planning, Talent Acquisition, and Learning & Development • Build partnerships supporting workforce readiness and business objectives • Facilitate alignment on trainee performance, capacity planning, program timelines, and operational priorities • Influence decisions through data, collaboration, and effective communication • Lead, coach, and develop a team of Clinical Data Trainers • Establish expectations and hold team members accountable for quality, consistency, and execution • Support trainer development through coaching, feedback, and growth opportunities • Monitor trainer capacity and allocate resources based on business needs and learning priorities • Foster accountability, collaboration, innovation, and continuous improvement

🎯 Requirements

• Bachelor's degree or equivalent experience • 7+ years of experience in learning and development, education, healthcare operations, program management, or a related field • 3+ years of people leadership experience • Experience leading complex programs, large-scale onboarding programs, or operational initiatives • Experience using data and metrics to evaluate performance and drive improvements • Strong communication, stakeholder management, and problem-solving skills • Demonstrated ability to manage competing priorities in a fast-paced environment • Preferred: Experience in healthcare, clinical abstraction, registry operations, or workforce development • Preferred: Experience designing, developing, and scaling clinical onboarding and training programs • Preferred: Experience in adult learning theory and learner-centered instructional design • Preferred: Experience with Salesforce, Tableau, learning systems, or workforce readiness programs

🏖️ Benefits

• Annual cash bonus eligibility • Medical insurance • Dental insurance • Vision insurance • Life insurance • 401(k) plan