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Onboarding Supervisor

Job not on LinkedIn

πŸ•’ July 30

🀠 Texas – Remote

infoinfo

πŸ’΅ $75.5k - $100.9k / year

⏰ Full Time

🟑 Mid-level

🟠 Senior

Where this job comes from

Posted on MSC Staffing's careers page, not through a job board

First seen by Remote Rocketship July 30

Still open on MSC Staffing's site. Checked 4 hours ago.

Logo of MSC Staffing

MSC Staffing

- employees

🎯 Recruiter

🀝 B2B

Recruitment β€’ B2B

MSC Staffing is a staffing firm that places and manages remote client-facing personnel, primarily onboarding supervisors who run software demonstrations and manage client onboarding processes for clients such as CAFI LLC. The role descriptions emphasize initiating contact with clients, scheduling and leading Zoom software demonstrations, guiding clients to select program options, delivering customer service throughout onboarding, maintaining records of client interactions, and collaborating with internal teams to improve the onboarding experience. MSC Staffing appears focused on providing staffing services for B2B client-engagement and onboarding functions.

πŸ“‹ Description

β€’ Initiate contact with clients who have requested a software demonstration. β€’ Schedule Zoom calls, coordinating between your schedule and the clients availability. β€’ Lead Zoom sessions using our advanced software to help clients assess their needs and choose the best program options. β€’ Provide top-tier customer service throughout the onboarding process, ensuring each client has a positive experience. β€’ Maintain organized records of client interactions and follow-up tasks. β€’ Collaborate with team members to continually enhance the onboarding experience.

🎯 Requirements

β€’ Proficiency in Zoom, Microsoft Word, and Excel. β€’ Strong organizational skills and the ability to focus on multiple tasks. β€’ Excellent interpersonal skills with a high level of personal discipline. β€’ Tech-savvy with the ability to learn and utilize new software quickly. β€’ Experience in customer service or phone-based roles is preferred.

πŸ–οΈ Benefits

β€’ Pay range: $75,500 - $100,880, based on experience and skills. β€’ Weekly bonuses for high performers. β€’ Opportunities for additional incentives. β€’ Comprehensive benefits package including health insurance, paid time off, and retirement plans.

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πŸ‡ΊπŸ‡Έ United States – Remote

πŸ’΅ $110k - $118k / year

⏰ Full Time

🟑 Mid-level

🟠 Senior

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