Associate Director, Learning & Development, Chronic Care Trainer

🔥 0 minutes ago

🔔 Pennsylvania – Remote

🔔 Pennsylvania – Remote

💵 $142.4k - $224.1k / year

⏰ Full Time

🟠 Senior

📚 Learning and Development

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MSD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🧬 Biotechnology

💊 Pharmaceuticals

⚕️ Healthcare Insurance

Biotechnology • Pharmaceuticals • Healthcare Insurance

MSD is a leading biopharmaceutical company known as Merck & Co. , Inc. in the United States, Canada, and Puerto Rico, and as MSD globally. The company focuses on scientific innovation to deliver medicines and vaccines for various health challenges, including oncology, vaccines, infectious diseases, and cardio-metabolic diseases. MSD operates multiple divisions, including Human Health, Animal Health, and Research & Development. With approximately 75,000 employees worldwide and a significant investment in research and development, MSD is committed to improving global health through its scientific advancements. Additionally, the company places a strong emphasis on diversity, inclusion, and corporate responsibility. MSD’s operations extend worldwide, offering opportunities in numerous regions and promoting diversity and innovation in all aspects of its business.

📋 Description

• Deliver and facilitate clinical, product, and disease state training using HQ-approved materials tailored to Chronic Care portfolios • Conduct field-based coaching and ride-along to enhance customer engagement, selling effectiveness, and account management capabilities • Support onboarding of new hires in partnership with sales leadership, ensuring proficiency across product knowledge, compliance, and customer engagement • Partner with Director of Commercial Operations, Regional Cardiovascular Managers and Customer Team leaders to assess training needs across districts and territories • Align Learning and Development (L&D) plans with territory business plans and customer needs • Identify regional business opportunities and translate them into targeted learning interventions • Execute national L&D strategy at the regional level by adapting content to local market dynamics • Provide feedback to HQ on learning effectiveness and gaps, contributing to continuous improvement • Act as a bridge between field teams and L&D, ensuring alignment of messaging and capabilities • Collaborate cross-functionally (marketing, medical, access) to ensure consistent and compliant training delivery

🎯 Requirements

• Bachelor’s degree required (Business, Life Sciences, or Education preferred) • 5+ years of relevant experience (sales, training, marketing, or healthcare field roles) • Experience in Chronic Care, specialty, or cardiovascular/endocrinology space • Demonstrated ability to deliver training (in-person and virtual) and coach field teams effectively • Strong interpersonal, communication, and influencing skills • Ability to analyze field insights and translate them into actionable development plans • High level of adaptability and ability to work in a dynamic field environment

🏖️ Benefits

• medical, dental, vision healthcare and other insurance benefits (for employee and family) • retirement benefits, including 401(k) • paid holidays • vacation • compassionate and sick days