Customer Representative

Job not on LinkedIn

🔥 8 minutes ago

🏄 California, Nevada, +1 more states – Remote

🏄 California – Remote 🎰 Nevada – Remote 🔔 Pennsylvania – Remote

💵 $106.2k - $167.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🦅 H1B Visa Sponsor

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MSD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🧬 Biotechnology

💊 Pharmaceuticals

⚕️ Healthcare Insurance

Biotechnology • Pharmaceuticals • Healthcare Insurance

MSD is a leading biopharmaceutical company known as Merck & Co. , Inc. in the United States, Canada, and Puerto Rico, and as MSD globally. The company focuses on scientific innovation to deliver medicines and vaccines for various health challenges, including oncology, vaccines, infectious diseases, and cardio-metabolic diseases. MSD operates multiple divisions, including Human Health, Animal Health, and Research & Development. With approximately 75,000 employees worldwide and a significant investment in research and development, MSD is committed to improving global health through its scientific advancements. Additionally, the company places a strong emphasis on diversity, inclusion, and corporate responsibility. MSD’s operations extend worldwide, offering opportunities in numerous regions and promoting diversity and innovation in all aspects of its business.

📋 Description

• Communicates product information in a way that's meaningful and relevant to each individual customer; customizes discussions and client interactions based on understanding of customer's needs • Engages in informed discussions about products with HCP customers • Within select customer accounts, acts as primary point of contact for customer, meets with key customers/personnel • For select customer accounts/HCPs, coordinates with customer team to develop customer strategy • Shares learnings and best practices from one customer to help other customers meet their needs • Demonstrates a focus on better health outcomes • Provides input into resource allocation decisions across customers • Identifies and selects programs/services available in the library of resources to address customer needs • Influences beyond their specific geography or product area • Engages in all job responsibilities and activities with the highest standards of ethics and integrity

🎯 Requirements

• Bachelor’s Degree with at least 2 years Sales experience or a minimum of high school diploma with at least 6 years of equivalent experience • Valid Driver's license • Willing to travel within the assigned territory to visit customers in-person and for national sales meetings/conferences • Minimum of two (2) years working in one or more of the following areas: account management or sales experience working with Infectious Disease customers • Preference for specialty sales experience across multiple specialty markets with a preference for launch experience • Experience in pharma, biotech or medical device sales • Demonstrated experience developing and executing plans for engaging customers and meeting customer needs • Demonstrated success in establishing, developing and maintaining relationships • Prior experience working in a highly regulated industry or environment where compliance to laws and policies is critical • Account experience working in complex hospital systems, teaching Institutions and community hospitals

🏖️ Benefits

• medical, dental, vision healthcare and other insurance benefits (for employee and family) • retirement benefits, including 401(k) • paid holidays, vacation, and compassionate and sick days