HIV Customer Representative

Job not on LinkedIn

🔥 2 minutes ago

🔔 Pennsylvania, Washington – Remote

🔔 Pennsylvania – Remote ☕ Washington – Remote

💵 $106.2k - $167.2k / year

⏰ Full Time

🟢 Junior

🟡 Mid-level

🚫👨‍🎓 No degree required

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 0%

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MSD

WebsiteLinkedInAll Job Openings

10,000+ employees

Founded 1891

🏥 Healthcare

📦 Logistics

🧬 Biotechnology

Healthcare • Logistics • Biotechnology

MSD is a leading biopharmaceutical company known as Merck & Co. , Inc. in the United States, Canada, and Puerto Rico, and as MSD globally. The company focuses on scientific innovation to deliver medicines and vaccines for various health challenges, including oncology, vaccines, infectious diseases, and cardio-metabolic diseases. MSD operates multiple divisions, including Human Health, Animal Health, and Research & Development. With approximately 75,000 employees worldwide and a significant investment in research and development, MSD is committed to improving global health through its scientific advancements. Additionally, the company places a strong emphasis on diversity, inclusion, and corporate responsibility. MSD’s operations extend worldwide, offering opportunities in numerous regions and promoting diversity and innovation in all aspects of its business.

📋 Description

• Support the Customer Team and the company’s customer-centric business model • Understand and identify customer needs and support pull-through activities relative to customer strategy • Communicate product information in meaningful and relevant ways tailored to each customer • Engage in informed discussions about products with healthcare professional customers • Serve as primary point of contact for select customer accounts and meet key customers/personnel • Understand practice structures, business models, key influencers, network structures, and customer needs • Identify business opportunities and coordinate customer strategies with the customer team • Share customer learnings and best practices • Provide input into resource allocation decisions across customers • Select programs and services from available resources to address customer needs • Maintain and communicate current account and market understanding to stakeholders • Execute all stages of the HIV sales process and position HIV products against competition • Monitor market trends, assess business dynamics, and make proactive recommendations • Ask strategic questions to understand healthcare needs and use insights to customize business strategies • Identify customer and market segments, industry conditions, specialty pharmacy opportunities, and distribution challenges • Manage the total Virology product portfolio through opportunity prioritization, segmentation, targeting, and business analysis • Develop and execute account plans with Virology Account Team members and cross-functional stakeholders • Use technology and multichannel opportunities to engage customers • Manage territory interactions and collaborate with Community Liaisons, IDS executives, District members, Managed Care, Marketing, and other stakeholders • Build relationships with difficult-to-access customers in a no-sample environment • Work effectively through changing business cycles, customer segments, product portfolios, and matrix configurations • Maintain compliance with company policies, laws, and regulations • Cover the DC Mirror territory, including all of DC, with approximately 75% travel

🎯 Requirements

• Bachelor’s Degree with at least 2 years Sales experience OR a minimum of high school diploma with at least 6 years of equivalent experience • Valid Driver's license • Willing to travel within the assigned territory to visit customers in-person and for national sales meetings/conferences • Minimum of two years working in account management or sales with Infectious Disease customers preferred • HIV product experience and/or launch experience preferred • Specialty sales experience across multiple specialty markets preferred • Experience in pharma, biotech, or medical device sales • Experience developing and executing plans for engaging customers and meeting customer needs • Experience establishing, developing, and maintaining relationships • Experience in a highly regulated industry or compliance-critical environment • Account experience in complex hospital systems, teaching institutions, and community hospitals • Ability to identify account inter-dependencies and build partnerships with key stakeholders/departments • Experience with complex payer environments, especially pharmacy stakeholders • Experience interacting with scientific thought leaders and developing advocates across an adoption continuum • Ability to develop customer relationships in challenging-to-access or “no sampling” environments • High level of business acumen and account management skills • Leadership, planning, organization, self-motivation, initiative, ability to learn, understand, and convey complex information • Understanding of ethics, integrity, and highly compliant work environments • Required skills: HIV Prevention, Hospital Sales, Pharmaceutical Sales, Pharmaceutical Sales Training, Sales Meetings, Sales Metrics, Sales Pipeline Management, Sales Presentations, Sales Territory Management, Virology • US and Puerto Rico residency restriction • No visa sponsorship

🏖️ Benefits

• Annual bonus eligibility • Long-term incentive eligibility, if applicable • Medical, dental, and vision healthcare benefits for employee and family • Other insurance benefits for employee and family • Retirement benefits, including 401(k) • Paid holidays • Vacation • Compassionate days • Sick days • Remote work arrangement • No relocation required

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