Field Automotive Engineer – H/F

🔥 2 hours ago

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 €46k - €50k / year

⏳ Contract/Temporary

🟡 Mid-level

🟠 Senior

👷🏻‍♀️ Engineer

🦅 H1B Visa Sponsor

This company has sponsored H1B visas in the past.

👻 Ghost score 2%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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MSX International

WebsiteLinkedInAll Job Openings

5001 - 10000 employees

💼 Consulting

🚘 Automotive

🤖 Artificial Intelligence

Consulting • Automotive • Artificial Intelligence

MSX International is a company dedicated to empowering the automotive industry by providing innovative solutions for sales performance, customer engagement, and repair optimization. They utilize advanced technologies including AI to enhance customer experiences and streamline operations for automotive businesses. With a focus on enhancing efficiency, driving business growth, and maximizing customer satisfaction, MSX International supports their clients across the dynamic mobility landscape.

📋 Description

• Carry out on-site and remote assignments for dealerships, authorized repairers, and technical centers across Europe • Reduce vehicle downtime and case backlogs • Diagnose and resolve complex technical incidents, particularly involving electrical systems, electronics, and multiplexing • Analyze individual and systemic malfunctions and implement containment and corrective actions • Use manufacturer diagnostic tools for guided diagnostics, software updates, reprogramming, and configuration • Interpret wiring diagrams, repair manuals, and technical bulletins to identify root causes • Produce technical reports, incident summaries, and action plans • Present analyses to engineering, quality, and aftersales teams • Contribute to the management of Technical Assistance cases, escalations, and closures in line with KPIs and service levels • Coordinate cross-functional teams at the repair location • Provide on-site training and knowledge transfer to technicians • Document recurring issues and lessons learned in knowledge bases • Ensure compliance with safety rules and cost control • Manage tools, equipment, and mission logistics • Track cases, time spent, and priorities

🎯 Requirements

• Proven experience in the automotive industry in technical support, diagnostics, dealership workshop operations, field service, or manufacturer/importer technical assistance • Strong field experience resolving complex electrical/electronic faults and vehicle operating issues using manufacturer diagnostic platforms • Experience coordinating cross-functional teams and providing support to multiple sites or markets • Previous experience with technical documentation, case reporting, and technician support/training • European-scale field support experience and multi-brand familiarity are a significant advantage • Strong theoretical and practical knowledge of modern automotive systems, including powertrains, chassis, ADAS, body electronics, CAN/LIN/FlexRay networks, and high-voltage systems where applicable • Good command of diagnostic methodologies, including fault-tree analysis, root-cause analysis, guided diagnostics, calibration procedures, and software updates • Demonstrated ability to read, understand, and apply wiring diagrams, repair procedures, and manufacturer technical documentation • Good knowledge of aftersales processes and associated performance indicators • Very good written and spoken English • Proficiency with manufacturer diagnostic tools and equipment, including wiTECH POD and DiagBOX VCI • Skills in ECU programming, coding, and configuration, software updates, and access to secure gateways • Advanced use of multimeters, oscilloscopes, and measurement equipment • Ability to interpret and troubleshoot wiring diagrams and network communications • Excellent technical writing skills • Comfortable using standard IT tools, remote support platforms, ticket/case management tools, and MS Office or equivalent • Valid driving licence required for this field-based role

🏖️ Benefits

• Company car • Paid annual leave • Accommodation and meal expenses covered during business travel • Meal voucher card • Health and provident insurance • Works Council benefits