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🔥 18 hours ago

🚗 Michigan – Remote

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⏰ Full Time

🟢 Junior

🟡 Mid-level

👻 Ghost score 10%

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Logo of Munson Healthcare

Munson Healthcare

5001 - 10000 employees

Founded 1915

🏥 Healthcare

Healthcare

Munson Healthcare is northern Michigan’s largest integrated healthcare system, operating multiple hospitals and care facilities including Munson Medical Center, Cadillac Hospital, Charlevoix Hospital, Grayling Hospital, Kalkaska Memorial Health Center, Manistee Hospital, Otsego Memorial Hospital, and Paul Oliver Memorial Hospital. The system offers a broad range of inpatient and outpatient services — cancer care, cardiology, maternity, neurosciences, orthopedics, primary care, radiology and imaging, stroke care, surgery, home health, hospice, laboratory and pharmacy services, physical therapy, urgent care and virtual/telehealth visits — and supports patients with tools such as a patient portal, an Ask‑a‑Nurse hotline, and price/transparency and financial assistance resources. Munson Healthcare also provides community health programs, clinical education, and employment opportunities across its regional network.

📋 Description

• Post insurance and patient payments into billing software according to explanations of benefits or patient pay stubs • Navigate multiple websites to locate insurance explanations of benefits • Match insurance explanations of benefits with payments deposited in the bank • Download remittances for electronic or manual posting • Keep current with changing insurance reimbursements and contracts • Share pertinent information with team members • Apply all payments received in a timely manner • Research unidentified payments promptly • Receive and review insurance remittances and documentation for completeness and compliance • Escalate situations requiring coordinator or management involvement • Research credit balances and initiate refunds to proper payers per hospital policy • Prepare daily bank deposits and HBOC Deposit Recap • Work with various people and departments on issues • Review and document procedures • Demonstrate understanding of hospital reimbursement contracts • Determine whether payments comply with payer reimbursement requirements • Process bad debt remittances from agencies • Process and post credit card payments • Download, process, and post electronic remittances • Perform cash-related duties and posting for all facilities • Prepare and balance monthly deposit recaps and maintain file retention for all facilities • Process credit adjustments • Identify outside contracted provider payments and post them to the appropriate provider • Interpret issues, solve problems, prioritize work, and determine effective approaches to departmental issues

🎯 Requirements

• 2 Year / Associate Degree; preference given to finance, business, and/or healthcare • OR 2 years of experience in a healthcare, financial, or customer service setting • Experience in customer service, healthcare, or business-related field • Excellent computer skills • Medical Terminology required or successful completion of a medical terminology course during the probationary period • Ability to meet quality standards and competency requirements within 180 days of hire • Must be vaccinated or have lab-confirmed immunity for Measles, Mumps, Rubella, and Varicella • Must receive a flu vaccine during the flu season in the year hired and annually thereafter, or have an approved medical or religious exemption • Ability to work M-F, 8AM-5PM EST

🏖️ Benefits

• Tuition reimbursement • In-person and online development • Access to career hub • Full benefits • Paid holidays • Generous PTO • Employee discounts • Free individual retirement counseling • Free wellness platform for employee and family • Personalized support for personal or family challenges • Employee participation in improvement huddles, surveys, and town hall meetings

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