Lead Product Designer, Growth – Upper Funnel

🕒 August 11

🌐 Canada, United States – Remote

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💵 CA$158.7k - CA$198.4k / year

⏰ Full Time

🟠 Senior

🎨 Product Designer (UI/UX)

👻 Ghost score 0%

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MURAL

501 - 1000 employees

💼 Consulting

🏥 Healthcare

📣 Marketing

Consulting • Healthcare • Marketing

MURAL is a secure, AI-powered visual work platform designed to enhance collaboration across teams and enterprises. It integrates with Microsoft 365 to offer an improved user experience, fostering innovation and teamwork through interactive whiteboards, mind maps, and a variety of templates. MURAL helps organizations break down silos, empower productivity, and enhance communication by creating a visual space for teams to connect, innovate, and solve problems efficiently.

📋 Description

• Define user-centered discovery, activation, and monetization experiences across product journeys, upgrade flows, pricing surfaces, and lifecycle touchpoints • Deliver UX, visual design, and vibe-coded prototypes from concept through production • Interpret funnel metrics, experiment results, and behavioral signals to inform design decisions • Design and lead acquisition, activation, and expansion funnel experiments from hypothesis through read-out • Establish reusable growth patterns in Mural's design system • Partner with engineers on accurate, high-quality implementation • Directly manage one to three growth designers through 1:1s, goal-setting, feedback, and career support • Balance hands-on individual-contributor design work with people leadership • Mentor designers on hierarchy, motivation, friction, and funnel thinking • Lead workshops on pricing, packaging, onboarding, and upgrade opportunities • Collaborate with product, research, and data science on metrics, hypotheses, and outcomes • Advocate for user trust while improving conversion and growth quality • Share growth design approaches with peers through critique and collaboration • Contribute to design excellence where growth and monetization intersect with core product experiences

🎯 Requirements

• 5+ years of product design experience working on complex applications, ideally in PLG, SaaS, or self-serve products • 8+ years of product design experience, ideally in SaaS, productivity tools, collaboration software, or product-led growth environments • Track record of leading growth, monetization, or conversion-focused design work • Experience designing in-product discovery, onboarding, sign-up, or activation flows • Experience in fast-moving, experiment-driven environments • Exceptional visual and interaction design craft, including spacing, motion, hierarchy, and clarity • Ability to design within systems and understand how decisions cascade across surfaces and journeys • Experience interpreting behavioral insights, experiment results, and funnel metrics with product and data teams • Experience mentoring or leading other designers • Strong communication skills • Curiosity, proactive problem solving, edge-case exploration, and ability to anticipate constraints • Empathy for first-time users and sensitivity to trust, motivation, and cognitive load • Comfort operating where patterns and playbooks need to be created • Experience with pricing architecture, packaging strategy, or monetization model design is advantageous • Experience using AI-assisted tools and vibe coding is advantageous • Experience with experimentation frameworks or causal inference is advantageous • Required online design portfolio link • Must be legally authorized to work in the country of residence

🏖️ Benefits

• Compensation offered based on location, level, job-related knowledge, skills, and experience • Reasonable accommodation for individuals with disabilities during the application/interview process and employment • Equal employment opportunities without regard to protected characteristics

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