Enrollment Specialist

Job not on LinkedIn

🕒 September 3

🚗 Michigan – Remote

🚗 Michigan – Remote

💵 $17 / hour

⏰ Full Time

🟢 Junior

🚫👨‍🎓 No degree required

👻 Ghost score 0%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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My Virtual Academy

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2003

📚 Education

🤝 B2B

Education • B2B

My Virtual Academy is a virtual K–12 education provider that partners with public school districts—primarily in Michigan—to create customized online schools and programs. It offers tuition-free K–8 and flexible high school diploma programs, credit recovery, dropout-recovery graduation options, live instruction, tutoring, and wrap‑around student support (Success Coaches, mentors, and technology assistance). MVA emphasizes personalized, flexible learning environments, human connection through regular teacher outreach, and support for students who need alternatives to traditional schooling.

📋 Description

• Connect with prospective families by phone, text, and email • Explain the flexibility, accessibility, and impact of tuition-free K-12 online programs • Follow up on recruitment leads daily and advance the enrollment pipeline • Overcome objections, answer questions, and advocate for online education • Manage customer relationships to drive program adoption, retention, and student success • Build relationships with prospective and current students and parents throughout the enrollment lifecycle • Guide families through applications, documentation, eligibility review, and final approval • Gather, organize, and process required documentation • Assess program eligibility according to district and program guidelines • Respond promptly to family inquiries • Collaborate with School Partnership, Pupil Accounting, and Teachers • Share family insights with internal teams to improve enrollment • Maintain current knowledge of programs and policies • Maintain accurate records in Genius SIS and Salesforce CRM • Resolve enrollment concerns and ensure compliance with organizational policies

🎯 Requirements

• High school diploma • At least 1 year in a technical support or customer success role • Ability to master the SIS (Genius) and maintain organized records across SIS and CRM platforms • Superior presentation and interpersonal skills for engaging parents, students, and staff • Genuine dedication to K-12 online education and increasing graduation rates • Successful completion of physical, drug screen, and background check • Experience in K-12 education or edtech preferred • Background in sales, account management, or consultative customer success preferred • Proficiency with Salesforce or comparable CRM preferred • Proficiency in Microsoft 365 preferred • Reliable internet connection and professional home workspace • Availability for one evening shift per week

🏖️ Benefits

• Paid Time Off (PTO) • Employee Assistance Program (EAP) • IRA and wellness initiatives • Educational benefits after one year • Paid volunteer hours • Professional growth opportunities and ongoing training • Laptop and monitor provided • Fully remote work