Customer Marketing Manager

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🔥 6 minutes ago

🐊 Florida – Remote

🐊 Florida – Remote

💵 $140k - $155k / year

⏰ Full Time

🟡 Mid-level

🟠 Senior

🎡 Marketing

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Acuity, Inc.

WebsiteLinkedInAll Job Openings

201 - 500 employees

Founded 2002

🤝 B2B

🏛️ Government

B2B • Government • Technology

Acuity, Inc. is a leading IT consultancy that empowers federal missions through innovation and technology. Partnering with federal agencies, Acuity focuses on evolving IT infrastructure, enabling data-driven decision-making, and automating critical processes to enhance mission performance. With expertise in areas such as digital evolution, data enablement, and hyperautomation, Acuity combines cutting-edge technology with a people-first approach to deliver tailored solutions that drive meaningful outcomes and foster collaborative relationships.

📋 Description

• Design and implement customer marketing programs that enhance engagement, retention, and loyalty • Develop educational content and lifecycle campaigns to empower customers and drive product adoption • Craft compelling customer communications across channels to foster satisfaction and long-term relationships • Build and manage a scalable customer advocacy program to identify, nurture, and activate brand champions • Collaborate with Product to engage customers in beta programs, feedback loops, and roadmap validation • Plan and execute customer-facing campaigns, including newsletters, webinars, and product updates • Analyze customer engagement data and feedback to identify trends and opportunities

🎯 Requirements

• Min 5 years of experience in a customer marketing and advocacy role • Proven track record of developing and implementing customer marketing and advocacy strategies • Experience in a fast-paced B2B SaaS environment • Bachelor’s degree in Marketing, Business, or a related field preferred

🏖️ Benefits

• Health and wellness benefits • 401(k) retirement plan • Life and disability insurance coverages • Paid leave for various life events • Unlimited PTO policy • Company paid holidays • Birthday day off • Closed 4th of July week and December holiday week • 8 hours of volunteer time • Half day summer Fridays and half day first Fridays