Region Supervisor

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Avēsis

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 1978

⚕️ Healthcare Insurance

🧘 Wellness

Healthcare Insurance • Wellness

Avēsis is a company dedicated to providing comprehensive specialty benefits focused on improving access, equity, and health outcomes. Specializing in dental and vision plans, Avēsis offers flexible, affordable, and outcome-focused oral health benefits as well as vision plans that connect eye health to overall well-being. With over 40 years of experience, Avēsis is committed to personalized care and building community health networks to service government partners, commercial providers, employers, and brokers. Avēsis operates as a wholly owned subsidiary of Guardian, and leverages tailored network and product solutions to deliver accessible quality care to members, while also administering Medicaid, Medicare, and other essential benefits programs.

📋 Description

• Responsible for the operational leadership, performance, and development of the Account Management team. • Provides day-to-day supervision, coaching, and support to ensure consistent service delivery. • Partners closely with Sales, Underwriting, Finance, Customer Service, Claims, Compliance, and other departments. • Serves as the primary escalation point for the region while promoting accountability and continuous improvement. • Provides strategic oversight for key accounts and large group implementations. • Manages a portfolio of employer groups with more than 150 cardholders. • Coaches employees, monitors workloads, and resolves escalated issues. • Reviews regional performance metrics and conducts performance coaching. • Works remotely while traveling throughout an assigned territory for client meetings, broker visits, and other events.

🎯 Requirements

• Bachelor's degree in Business, Healthcare Administration, Marketing, or a related field preferred; equivalent combination of education and relevant experience may be considered. • Minimum of 7 years of progressive experience in Account Management, Customer Service, Sales, or Client Relationship Management within the insurance or employee benefits industry. • Minimum of 2 years of leadership, supervisory, or team lead experience with demonstrated success coaching and developing employees. • Current resident Health and Life Insurance Producer License in the employee's state of residence. • Demonstrated experience managing complex customer relationships and strategic employer groups. • Experience partnering with cross-functional teams, including Sales, Operations, Customer Service, Claims, Finance, and Compliance. • Proficiency with Microsoft Office Suite, including Excel, Word, PowerPoint, and Outlook. • Ability to analyze operational data, interpret performance metrics, and develop action plans to improve results. • Excellent written, verbal, presentation, and interpersonal communication skills. • Ability and willingness to travel within the assigned territory, including overnight travel and increased travel during annual enrollment periods.

🏖️ Benefits

• Excellent medical, dental, supplemental health, life and vision coverage for you and your dependents with no wait period. • Life and disability insurance. • A great 401(k) with company match. • Tuition assistance, paid parental leave and backup family care. • Flexible time off, dress code, and work location policies to balance your work and life in the ways that suit you best. • Employee Resource Groups that advocate for inclusion and diversity in all that we do. • Social responsibility in all aspects of our work.