Patient Care Advocate – Specialty Pharmacy Technician

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🔥 13 minutes ago

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Logo of Noble Health Services

Noble Health Services

1001 - 5000 employees

Founded 2013

🍽️ Food & Beverage

📦 Logistics

🏭 Manufacturing

Food & Beverage • Logistics • Manufacturing

Noble Health Services is a healthcare provider dedicated to offering a range of medical services and support to its patients. With a focus on quality care and patient satisfaction, Noble Health aims to deliver essential health services that enhance the overall well-being of the communities it serves.

📋 Description

• Enter medication orders and provide customer service for patients in a call center environment • Accurately enter incoming prescriptions, when required • Select billing and shipping methods for incoming patient orders • Cover incoming calls and direct calls to appropriate staff • Document patient-reported information into TherigySTM • Resolve customer service issues to ensure member satisfaction • Resolve payment-related issues on member accounts and orders • Maintain reasonable production as determined by the supervisor • Assist in orienting and training new employees • Complete all mandatory and regulatory training programs • Perform other duties as assigned

🎯 Requirements

• Must be available and on-time for scheduled work shifts • Must be able to work nights and weekends, as required • Minimum high school diploma or GED • Experience in a customer service-related field • Pharmacy technician or related certification preferred • 6–12 months of pharmacy technician experience preferred • Mississippi employees must be registered with the State of Mississippi as a Pharmacy Technician • Must pass a drug test • Subject to initial and continuous exclusion and sanction/disciplinary monitoring • Must meet any additional eligibility requirements based on the specific position

🏖️ Benefits

• Not specified

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