Logistics Performance Director

🕒 July 1

🐊 Florida – Remote

🐊 Florida – Remote

⏰ Full Time

🔴 Lead

👔 Director

👻 Ghost score 48%

What it means: how likely this posting is sitting open without active hiring.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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BlueGrace Logistics

WebsiteLinkedInAll Job Openings

501 - 1000 employees

Founded 2009

💼 Consulting

🏥 Healthcare

📣 Marketing

💰 Private Equity Round on 2016-08

Consulting • Healthcare • Marketing

BlueGrace Logistics is an award-winning, full-service Third Party Logistics (3PL) provider that helps businesses manage their freight spending through innovative technology and a vast network of reliable carriers. They offer a variety of shipping solutions including Less-Than-Truckload, Truckload, and Managed Logistics services, catering to the unique needs of their clients. With a focus on optimizing supply chains and minimizing costs, BlueGrace delivers actionable insights and transparency in logistics management to ensure efficiency and customer satisfaction.

📋 Description

• Serve as the primary point of accountability for the customer relationship, with weekly-minimum communication • Own and deliver Quarterly Business Reviews, account strategy, and long-term relationship health • Monitor performance and financial metrics using available technology • Identify logistics trends and risks and manage retention/churn risk with the Managed Logistics team • Oversee account-specific projects and calculate and communicate ROI and value delivered • Partner with Operations to resolve systemic service, billing, or delivery issues • Escalate critical client issues to leadership and drive follow-up to resolution • Coordinate across internal BlueGrace departments to keep the client's account functioning efficiently • Perform other duties as assigned

🎯 Requirements

• Bachelor's degree in supply chain field or equivalent combination of education and experience • 7-10 or more years of experience in operational transportation solutions • Proven history of continuous improvement consulting, expanding account scope and revenue, and freight/transportation purchasing • Experience working with big box retail companies is a plus • Sales experience is a plus • Ability to speak effectively before groups of customers or employees of the organization • Ability to analyze all aspects of transportation data and report clear, meaningful metrics • Ability to problem solve and develop creative solutions to meet customer needs • Experience working in TMS systems required • Experience working with Microsoft Suite required