Marketing Operations Manager

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Logo of Kitsch

Kitsch

51 - 200 employees

Founded 2010

💄 Beauty

🛒 Retail

👥 B2C

Beauty • Retail • B2C

Kitsch is a global beauty powerhouse founded by Cassandra Thurswell in 2010. The company is built on positivity and hard work, offering elevated beauty solutions that are reliable and sustainably made. Kitsch provides a full range of beauty favorites, available in over 20,000 retail locations worldwide, including hair care, skin tools, and shower accessories. Its products are featured in several collaborations and focus on providing easy and special beauty solutions for daily use.

📋 Description

• Be the operating backbone of the marketing team — the person who turns strategy into a system. • Build the cadence, own the tools and the numbers, and act as a force multiplier to the marketing leader. • Own the day-to-day of the marketing tooling (email/CRM, e-commerce, attribution, project management). • Build and maintain dashboards and the weekly/monthly reporting rhythm. • Own the launch calendar and cross-functional readiness across creative, e-commerce, retail, and social. • Track the marketing budget, manage POs and key vendor/agency relationships. • Map the workflows, find the friction, and document repeatable systems so the team scales without breaking. • Run quarterly planning; help set, cascade, and track goals. • Capture decisions and action items, and drive follow-through to closure.

🎯 Requirements

• 4–6 years in marketing ops, growth/biz ops, or a chief-of-staff role — ideally in consumer, DTC, beauty, or CPG. • Hands-on with the modern martech stack: email/CRM (e.g. Klaviyo), an e-commerce platform (e.g. Shopify), and analytics/attribution. • Strong spreadsheet and dashboarding skills — you can build a model and a clean report without hand-holding. • Fluent in project management tools (Asana, monday, Trello) and, more importantly, in the discipline behind them. • A track record of running complex, cross-functional projects or launches end to end.

🏖️ Benefits

• Health insurance • 401(k) • Paid time off • Flexible working hours • Professional development opportunities

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