Escrow Hazard Insurance Specialist II

🔥 23 hours ago

🇺🇸 United States – Remote

💵 $19 - $28 / hour

⏰ Full Time

🟡 Mid-level

🟠 Senior

🔒 Insurance

👻 Ghost score 0%

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Logo of LoanCare

LoanCare

1001 - 5000 employees

💼 Consulting

🛡️ Insurance

📦 Logistics

Consulting • Insurance • Logistics

LoanCare is a company that specializes in the servicing of mortgage loans. It provides a range of services related to managing mortgage payments, customer service for loan holders, and loss mitigation strategies. LoanCare aims to support homeowners in maintaining their mortgage accounts effectively, ensuring timely payments and managing any potential financial challenges.

📋 Description

• Monitor third-party insurance vendors to ensure insurance bills are paid promptly • Ensure adequate coverage is held on escrowed and non-escrowed properties • Ensure proper processing of force-placed insurance when borrowers fail to provide proof of coverage • Monitor Hazard and Flood insurance coverage requirements according to investor guidelines • Deposit insurance refunds and research pending items • Request and monitor approvals to pay insurance on loans with disbursement stops • Process customer insurance issues by phone or written correspondence • Assist with PMI/MIP payments when needed • Identify and send letters on loans that have become first-time vacancies • Request property inspections for loans pending claims • Maintain compliance with Loss Draft procedures for releasing held repair funds • File and monitor hazard insurance claims on foreclosure loans • Deposit insurance refunds and loss draft proceeds into the system of record • Ensure third-party vendors track loss draft claims and order inspections to release funds • Process and pay Optional Insurance Products • Perform other duties as assigned • Collaborate with clients, industry partners, and internal teams to maximize outcomes for homeowners

🎯 Requirements

• High School Diploma or equivalent required • 3+ years of experience in mortgage loan servicing/lending; insurance company, escrow department, accounts payable, accounting clerk, or similar experience may be acceptable • Ability to manage time and priorities wisely • Ability to grasp concepts quickly, make sound decisions, and resolve issues • Ability to work in a high-volume and time-sensitive environment • Ability to work independently with minimal direction and effectively meet deadlines • Ability to collaborate with peers in a team environment to attain common goals • Ability to communicate effectively in writing, in person, and by telephone • Ability to use Microsoft Office products, including Excel, Word, and PowerPoint • Ability to maintain strict confidentiality • Quiet, private place in the home for remote work • High-speed internet connection with minimum download speed of 25 Mbps and upload speed of 10 Mbps • Ability to attend work and be productive during normal business hours and work early, late, or weekend hours as needed • Overtime required as necessary

🏖️ Benefits

• Optional medical, dental, vision, life, and disability insurance • Paid holidays, vacation, and sick leave • Matching 401(k) plan • Employee stock purchase plan • Mental health resources, including free Calm memberships • Physical and emotional wellness initiatives • Employee recognition programs celebrating achievements and milestones • Gym membership discounts • Pet insurance discounts • Employee purchasing programs • Tuition reimbursement program • Necessary equipment provided for remote work • Flexible remote work • Virtual engagement opportunities • Equal opportunity employment

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