Senior Remediation Specialist

🕒 September 15

🇺🇸 United States – Remote

💵 $20 - $34 / hour

⏰ Full Time

🟠 Senior

👻 Ghost score 1%

What it means: the chance that no one is really hiring for this job.How to read it: 60% or higher means we think this is a ghost. Lower scores are less of a worry.How we score it: age, reposts, open roles vs team size, how fast jobs close, and whether pay is listed.Fine print: an estimate from public data, not a judgment of the company. Real jobs can score high, so treat it as a hint, not a fact.

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LoanCare

WebsiteLinkedInAll Job Openings

1001 - 5000 employees

💼 Consulting

🛡️ Insurance

📦 Logistics

Consulting • Insurance • Logistics

LoanCare is a company that specializes in the servicing of mortgage loans. It provides a range of services related to managing mortgage payments, customer service for loan holders, and loss mitigation strategies. LoanCare aims to support homeowners in maintaining their mortgage accounts effectively, ensuring timely payments and managing any potential financial challenges.

📋 Description

• Manage the loan remediation pipeline by tracking, prioritizing, and updating assigned cases • Collect, verify, and image required documentation in compliance with regulatory and internal guidelines • Follow up with internal teams and third-party vendors to obtain documentation and remediate outstanding issues • Validate borrower information, loan terms, and remediation actions before finalizing updates or decisions • Review loan files for completeness and compliance with policies and regulations • Own assigned cases and drive them to resolution with minimal supervision • Analyze complex loan scenarios and develop practical remediation solutions • Collaborate with lines of business and stakeholders to coordinate efforts and identify process improvements • Communicate strategically with leaders and stakeholders to ensure transparency, alignment, and timely decisions • Mentor and assist junior-level employees • Perform other duties as assigned

🎯 Requirements

• High School Diploma or equivalent • 3+ years in a supporting role within Loss Mitigation or related functions such as Underwriting, Closing or Quality Assurance • Strong working knowledge of Microsoft Office Suite, including Excel, Word, and Outlook • Ability to learn proprietary loan systems • Demonstrated accuracy in reviewing and correcting loan documents for compliance and error prevention • Effective verbal and written communication with stakeholders at all organizational levels • Ability to organize, track, and verify loan documentation across multiple systems and formats • Experience with precise data entry and maintaining consistency across systems • Ability to multitask, prioritize, work independently with minimal supervision, and meet deadlines • Ability to adapt to changing processes, procedures, regulatory requirements, and internal workflows • Ability to quickly grasp concepts, make sound decisions, and resolve issues efficiently • Associate’s degree in business, finance, or related field (desired) • Understanding of underwriting criteria for FHA, VA, and conventional mortgages (desired) • Experience conducting root cause analysis to identify issues, determine corrective actions, and improve remediation processes (desired)

🏖️ Benefits

• Optional medical, dental, vision, life, and disability insurance • Paid holidays, vacation, and sick leave • Fidelity National Financial matching 401(k) • Employee stock purchase plans • Mental health resources, including free Calm memberships • Wellness initiatives promoting physical and emotional well-being • Employee recognition programs • Gym membership discounts • Pet insurance discounts • Employee purchasing programs • Tuition reimbursement program • Flexible remote work • Resources and support for career growth • Virtual engagement opportunities

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