Managed Services Architect

Job not on LinkedIn

🔥 1 hour ago

🌽 Illinois, Ohio, +2 more states – Remote

🌽 Illinois – Remote 🏈 Ohio – Remote 🍂 Massachusetts – Remote 🎸 Tennessee – Remote

💵 $140k - $160k / year

⏰ Full Time

🟠 Senior

🔴 Lead

💻 IT Support

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Myriad360

WebsiteLinkedInAll Job Openings

51 - 200 employees

🔒 Cybersecurity

🤖 Artificial Intelligence

☁️ SaaS

Cybersecurity • Artificial Intelligence • SaaS

Myriad360 is a worldwide technology leader specializing in data center modernization, cloud services, cybersecurity solutions, and artificial intelligence. The company offers tailored end-to-end IT infrastructure solutions, delivering powerful cybersecurity solutions, cutting-edge cloud services, and advanced AI technologies. Myriad360 enhances business efficiency and connectivity with modern infrastructure and networking solutions and provides agile, scalable IT solutions-as-a-service. With expertise across various industries including healthcare, finance, manufacturing, retail, legal, and media, Myriad360 helps businesses optimize their IT potential with a range of advisory, implementation, and lifecycle services.

📋 Description

• Architect, design, and implement enterprise virtualization solutions utilizing VMware vSphere, VMware Horizon, Nutanix, Dell PowerFlex, and related technologies. • Develop and execute platform upgrade, migration, and lifecycle management strategies across customer environments. • Provide advanced technical leadership during both pre-sales engagements and post-sales service delivery. • Partner with cross-functional engineering teams to align virtualization strategies with customer business objectives. • Create and maintain architecture documentation, operational procedures, technical standards, and deployment guides. • Mentor engineers and provide technical leadership across the Managed Services organization. • Perform capacity planning, performance optimization, health assessments, and disaster recovery validation. • Support hybrid and multi-cloud environments integrating Azure, AWS, and Google Cloud Platform with on-premises infrastructure. • Lead customer workshops, technical assessments, roadmap planning sessions, and executive-level discussions. • Participate in complex incident resolution, root cause analysis, and technical escalations. • Contribute to service improvement initiatives, operational standards, automation efforts, and engineering best practices.

🎯 Requirements

• 10+ years of experience designing, implementing, and supporting enterprise virtualization platforms. • Extensive hands-on experience with VMware vSphere, VMware Horizon, Nutanix, Dell PowerFlex, VxRail, or comparable enterprise virtualization technologies. • Strong understanding of virtualization lifecycle management, including upgrades, patching, maintenance, and operational support. • Experience supporting production enterprise environments within Managed Services, consulting, or large enterprise IT organizations. • Knowledge of hybrid cloud architectures integrating Azure, AWS, and Google Cloud Platform. • Experience with performance tuning, capacity management, disaster recovery planning, and infrastructure optimization. • Strong troubleshooting and root cause analysis skills within ITIL or IT Service Management environments. • Excellent written and verbal communication skills with the ability to present technical concepts to both technical and executive audiences. • Experience developing technical documentation, operational runbooks, and implementation standards. • Ability to mentor engineers and provide technical leadership across multiple customer environments. • Willingness to participate in an on-call rotation supporting a 24x7 managed services environment. • Experience working within a Managed Services Provider (MSP) environment. • VMware Certified Professional (VCP), VMware Certified Advanced Professional (VCAP), Nutanix Certified Professional (NCP), or equivalent certifications. • Experience with infrastructure monitoring platforms such as LogicMonitor. • Experience automating administrative tasks using PowerShell, Python, or similar scripting languages. • Familiarity with infrastructure-as-code and automation tools is a plus. • Experience supporting enterprise storage, backup, and disaster recovery solutions.

🏖️ Benefits

• Unlimited Paid Time Off (PTO) • Incentive compensation plans for all employees • Company-funded 401k contributions • Zero-cost employer-covered health insurance • Annual BYOD (Bring Your Own Device) reimbursement up to $500 • Paid Parental Leave • Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop • Quirky, diverse, respectful, high-performing coworkers you’ll want to achieve greatness with!