XaaS Solutions Specialist

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Myriad360

WebsiteLinkedInAll Job Openings

51 - 200 employees

🔒 Cybersecurity

🤖 Artificial Intelligence

☁️ SaaS

Cybersecurity • Artificial Intelligence • SaaS

Myriad360 is a worldwide technology leader specializing in data center modernization, cloud services, cybersecurity solutions, and artificial intelligence. The company offers tailored end-to-end IT infrastructure solutions, delivering powerful cybersecurity solutions, cutting-edge cloud services, and advanced AI technologies. Myriad360 enhances business efficiency and connectivity with modern infrastructure and networking solutions and provides agile, scalable IT solutions-as-a-service. With expertise across various industries including healthcare, finance, manufacturing, retail, legal, and media, Myriad360 helps businesses optimize their IT potential with a range of advisory, implementation, and lifecycle services.

📋 Description

• Assist Account Executives and Sales Consultants with day-to-day sales activities • Coordinate prospect meetings, teleconferences, customer reviews, and ongoing communications • Prepare, create, and deliver professional sales proposals, presentations, and RFP responses • Generate quotes, sales presentations, sales orders, and contract documentation for customers and internal stakeholders • Maintain accurate opportunity data and ensure CRM records remain current and complete • Establish and cultivate strong working relationships with vendor and supplier partners • Coordinate pricing, promotions, and product availability with telecom carriers and technology providers • Submit pricing requests and compile responses into quote comparison analyses • Assist with vendor registrations and onboarding requirements for new opportunities • Communicate vendor support and escalation paths to customers when needed • Process and track customer orders from submission through installation and activation • Record closed sales and maintain accurate revenue data within CRM systems • Assist with monthly revenue tracking and financial reporting activities • Support contract renewals, service upgrades, and agreement modifications • Serve as a point of contact for customer inquiries related to quotes, orders, and services • Provide timely status updates and coordinate issue resolution with vendors and internal teams • Support scheduling and execution of customer calls, business reviews, and ongoing account activities • Maintain documentation related to contracts, proposals, and customer records • Assist with reporting, forecasting support, and sales performance tracking • Support process improvement initiatives that enhance operational efficiency and customer experience • Perform additional duties and special projects as assigned

🎯 Requirements

• 2+ years of experience in sales support, telecommunications, technology services, customer success, or a related role • Experience supporting a sales organization in a fast-paced, customer-facing environment • Strong organizational skills with exceptional attention to detail • Excellent written, verbal, and presentation communication skills • Experience working with CRM platforms and sales management tools • Ability to manage multiple priorities while meeting deadlines • Strong analytical and problem-solving capabilities • Proven ability to build relationships with customers, vendors, and internal stakeholders • Experience supporting telecommunications, cloud, managed services, or technology solutions environments preferred • Familiarity with carrier services, connectivity solutions, or XaaS offerings preferred

🏖️ Benefits

• Unlimited Paid Time Off (PTO) • Incentive compensation plans for all employees • Company-funded 401k contributions • Zero-cost employer-covered health insurance • Annual BYOD (Bring Your Own Device) reimbursement up to $500 • Paid Parental Leave • Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop • Quirky, diverse, respectful, high-performing coworkers you'll want to achieve greatness with!