Case Manager

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🕒 October 14, 2025

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mywork

WebsiteLinkedInAll Job Openings

1 - 10 employees

Founded 2019

💼 Consulting

📣 Marketing

🎯 Recruiter

Consulting • Marketing • Recruitment

mywork is a specialist Technology Recruitment agency passionate about people and technology, dedicated to aligning talented professionals with great opportunities and clients. With a proven track record in sourcing and connecting candidates nationally and internationally from their Dorset office, mywork possesses 10 years of sector knowledge and regional experience. They specialize in various industries including Digital, Marketing, Data, AI, E-commerce, and more, focusing on exciting employment growth areas. mywork acts as an advisor, coach, consultant, and business partner to fulfill client requirements.

📋 Description

• Fully verifying each case at the ‘Pack In’ stage to meet lender requirements for the recommended product. • Producing a comprehensive list of case requirements for the client’s adviser to communicate to the client. • Ensuring each case requirement is clearly understood by the client’s adviser. • Managing all client correspondence from the ‘Pack In’ stage and processing any received documentation. • Maintaining and organizing your client case list and daily workflow meticulously. • Delivering a consistent conversion rate from ‘Pack In’ to ‘Funded’. • Working closely with Bridging Advisers to keep them informed of each case’s status. • Ensuring submitted cases meet all potential Lender Requirements and are processed within the appropriate Lender service level agreements.

🎯 Requirements

• 2+ years experience in the Bridging and Commercial mortgage industry, preferably in case management (packaging/processing) or administration. • Ability to manage multiple customers proactively and efficiently in a fast-paced environment. • Dedication to providing each customer with the care, attention, and support they need through the often stressful process.

🏖️ Benefits

• Market-leading salary reflecting your skills and value. • Monthly bonus scheme. • 21 days holiday, plus Bank Holidays (with an extra day for each year of service, up to 25 days plus bank holidays). • Monthly Perkbox perks: great deals on holidays, shopping, cinema tickets, car rental, and more. • Pension with True Potential Investor. • BUPA health insurance. • Regular team socials. • Permanent work-from-home setup with all IT equipment provided.